Windows.  Viruses.  Laptops.  Internet.  Office.  Utilities.  Drivers

Hello, friends! Finally we get to the topic of blue screens in Windows. This is familiar to every fan of Microsoft operating systems. When I first started getting acquainted with computers, I thought that this was how it should be. Getting a blue screen once every week or two is normal. Technology, as they say, is not ironclad. But no. As it turns out, this is extremely rare for good users. And the less often the better. Moreover, the OS tries in every possible way to help you with this by displaying hints on blue screen of death windows 7(there is much less information on the screen) about which you can and with great probability solve your problem. This is what we will do with you.

Before we get too lost in technical issues, I’ll say this. The main thing is to determine the driver and error code that caused the blue screen. This is what most of the article is devoted to. Then, using the help of the old and the good, look for answers. This is the magic formula for eliminating critical errors in Windows operating systems.

Setting up your computer to diagnose blue screens of death in Windows 7

A memory dump is an image of memory or its contents at a specific point in time. Accordingly, a minidump or small dump is part of the contents of memory. Most likely important.

On the Advanced tab in the Boot and Recovery section

Click OK

All. The computer is configured to work favorably with blue screens.

In principle, this is already enough for diagnostics and searching by error code.

Now you need to tell us where to look and what to write down.

The picture shows a typical one.

What's here:

  1. Error name
  2. What can you try to prevent this from happening again?
  3. STOP error code (0x1000007e)
  4. Error parameters
  5. File or driver that may have caused the blue screen
  6. The address, it seems to me, where the error may have occurred

Now you can start searching for information without worry:

  • by error name
  • by error code
  • by error code + driver (5)
  • by error code and first parameter

Here we can wish you success and patience. Don't give up because you are not the only one. Your mistake has probably already been taken apart piece by piece on some forum.

Analyzing a memory dump using BlueScreenView

The BlueScreenView utility will help us get useful information by analyzing the dumps.

You can and should download it from the official website http://www.nirsoft.net/utils/blue_screen_view.html

You can see the bitness of your Windows in the properties of your .

Start > Computer > Properties section System type

You can read more about Windows bit depth in.

In the table below you can download your language for the program. Download, unpack and copy the BlueScreenView_lng.ini file to the program folder. Restart the program and it is in your native language.

Russified versions can be downloaded below

  • For 64-bit - bluescreenview-x64.rar
  • For 32-bit - bluescreenview-x32.rar

BlueScreenView detects the location of memory minidumps by default

C:\Windows\Minidump

If you have other dumps (for example, you want to analyze dumps from ) you can copy them to the same folder. If you don’t want to mix dumps from different computers, you can copy them to the root of drive C and delete them after analysis.

In any case, you must indicate the location of them

The first thing you need to do is . Second, it's on the motherboard. After that, work and see if there are blue screens. If they do, read on.

You can break down the causes of blue screens of death in Windows into three components:

  1. Equipment
  2. Drivers
  3. Programs

Computer equipment or components

One of the most common causes of blue screens in this category is RAM errors. We'll have to test it. How to do it - .

There may also be problems with the data storage system. In other words, yours wants to retire. Needs to be produced. And yes. Lack of hard disk space can also cause BSOD.

After we have tested all the components, it would be good to load the entire system using the same example.

If all components individually pass the test, but fail under the overall load, then it may fail. It is advisable to install a more powerful power supply during the test. At the same time, it would be good to measure the temperatures and if they are sky-high, then either carry the component under warranty if there is one.

Another great option is to disconnect all the connectors from the back wall and inside it (from the motherboard, video card, and optical drives) and reconnect. Perhaps some contact has oxidized and because of this the system does not receive proper power.

I completely forgot about the BIOS. At the time of testing, it is advisable to remove all overclocking and generally reset the settings to default. You can read about BIOS settings.

If it doesn't help, then it is advisable.

Drivers

According to some unverified sources, they are the causes of 70% of blue screens of death.

If it doesn’t help, then go to the equipment manufacturer’s website and download the latest driver and remove the old one. And install a new one.

You can simply uninstall the driver in Device Manager. Select a suspicious device. Right-click on it and select Properties. On .

If there are no new drivers, install an older version. If nothing helps here, then check the compatibility of the equipment with the Windows you have installed. If there is no compatibility, then either change the equipment or.

The drivers that most often cause the blue screen of death are .

Programs

With programs the same as with drivers. First you need to reinstall the existing one. Then go to the developer’s website and download the latest version. If there are no newer versions, try an older one.

An excellent program for removing other programs with all its giblets is.

Also, one of the possible causes of critical errors is the installation of two anti-virus solutions on one. This is strictly not recommended.

Conclusion

This is what I will do with mine, since it also sometimes pleases me with its Windows 7 blue screens of death.

The most important! Download drivers, programs and other things from official sites! This will greatly increase the survivability of your system.

A few more links so you don’t lose them yourself.

Best regards, Anton Dyachenko

The seventh version of the Windows operating system from Microsoft, although considered one of the most stable, is nevertheless not immune to critical failures. One of the most unpleasant phenomena is the “blue screen of death” in Windows 7. Not every user knows what to do when it appears. Some people believe that the problem will disappear on its own after a reboot (and for good reason). Others believe that a complete reinstallation of Windows 7 will be required. But before you decide to fix the problem, you need to know what it is.

BSoD Death Screen: What is it?

So, let's assume that the user experiences a Blue Screen of Death. What to do? Windows 7, as well as any other system in this family, can offer several options for solving the problem, depending on what was the root cause.

But in some cases, in order to get rid of this scourge in the future, you cannot do without special utilities. We will dwell on them a little later, but for now let’s see what it is from the point of view of the system itself.

Roughly speaking, BSoD is a kind of protective reaction of Windows to a critical failure in the system when a memory dump occurs. In other words, the system cannot neutralize an error in operation using its own means and because of this it reports that such and such has happened. In each specific case, deciphering the Windows 7 “blue screens of death” can tell a lot. Typically, the message on the monitor begins with the word “STOP” followed by an error code. What does this mean? Yes, only that at the moment some important process was stopped, vital for the functioning of the system as a whole. We’ll look at how to remove the “blue screen of death” in Windows 7 a little later, but for now let’s look at the reasons for its appearance.

Reasons for failures

When examining possible problems, you need to clearly divide them into two large categories: software failures (including the system itself) and physical problems with the equipment (for example, when replacing a hard drive, video card, RAM, etc.).

In addition, in Windows 7, solving problems with such problems may also involve the fact that there is simply not enough space on the hard drive, which is especially noticeable when automatic system updates are turned on.

Classification of groups

Today, there are two main groups of failures. Group “A” includes problems with updating or replacing hardware, updating drivers or the system itself, and damage to system components. Group “B” includes incompatible versions of the primary BIOS input/output system, driver mismatch for a specific device, driver conflicts, lack of space on the hard drive, breakdowns of hardware components of the computer system, overheating of the processor or power supply, power outages, malfunctions of the boards RAM, problems with video cards, overlocking (overclocking) results, etc.

Windows 7 Blue Screen of Death Codes

As you can see, there can be many reasons for errors and failures. In any case, when such a screen appears, you should first pay attention to the description that is present at the bottom of the message. Separately, we can highlight the most common codes that occur most often:

  • 0x0000006B;
  • 0x00000000 (0022);
  • 0x0000007E;
  • 0xC0000005;
  • 0x80000003;
  • 0x80000002;
  • 0x804E518E;
  • 0xFC938104;
  • 0xFC937E04 and others.

Of course, the list is not limited to just these codes (you never know what situation may arise). However, the most common one that appears is the Blue Screen of Death (0x0000007E), in which case Windows 7 displays a description indicating that some exception was not handled.

But this is just a brief information. To view a full description of the error or failure, it is better to use a small utility called Blue Screen View. It is this program that can give the key to understanding how to treat the “blue screen of death” of Windows 7. This can be done using the system’s own tools, which will be discussed further.

Blue Screen of Death: what to do (Windows 7)? The first and simplest solution

In the case where the failure is short-term, for example, due to a sudden power outage and a switch to an uninterruptible power supply, you can use a regular reboot with a forced shutdown by long pressing the power button.

But if the “blue screen of death” appears again when loading Windows 7, this will already indicate serious damage. To begin with, you can try to simply disable the recording of dumps and mini-dumps. This is done through the properties section, called up from the right-click menu on the computer icon, where you need to go through the additional settings tab to the boot and recovery item. In the settings window, you need to disable automatic reboot and recording of small dumps, and then perform a complete restart of the system.

If even after this the problem is not resolved, it is very likely that this is not a software failure, but physical damage to the hardware (most often the problem is the hard drive and RAM).

Viruses

One of the reasons for failures may be viruses and malicious codes that deliberately affect the system. They cause a lot of trouble by overwriting system components and replacing them with their own files, and can also cause a “blue screen of death.” What to do? Windows 7 has no tools in this case, apart from its own primitive tools in the form of a defender and a firewall.

In the simplest case, you should check the system with a standard anti-virus scanner, but most likely you will have to use more powerful programs. The best option would be the free disk utility Kaspersky Rescue Disk, which can boot itself before the system starts and detect viruses that have embedded themselves deep into the RAM.

System component failures

If it is the system that is damaged, recovery may not work. In this case, it is best to boot into Safe Made mode using the F8 key at startup, and then, if you have constant access to the Internet, perform an online recovery using the command shown in the image below in the command line running as administrator.

The process will take 5-10 minutes, after which you should enter the sfc /scannow command and wait for the scan verdict. If the integrity of Windows 7 is compromised, system files will be restored automatically.

Lack of space on the hard drive

Lack of space in the system partition can also lead to the “blue screen of death” in Windows 7. How to fix the situation? To do this, the system has its own disk cleaning tool. It is advisable to use it, and not modules of optimization programs, since the latter do not interfere with the system part.

In Explorer, right-clicking on the disk or partition being checked brings up the properties menu, where you can see a cleanup button on the general settings tab. After clicking it, in the window you should select all components to be deleted and confirm your actions.

Incorrect installation of updates

Quite often, the cause of BSoD is incorrectly installed or underloaded updates. It makes no difference whether automatic updates are enabled or whether the search for updates was done manually.

How to remove the Windows 7 Blue Screen of Death in this case? You need to go to the appropriate section of the “Control Panel” and view the latest installed updates. They will have to be removed one by one, rebooting the system each time after uninstallation. Perhaps they are the reason. As a last resort, if you don’t want to do such things manually, you can try to roll back the system to its previous state. But it’s worth considering that if automatic installation is enabled, the updates will be integrated into the system again.

But in the first case, having found out which update failed, it can be excluded from the list when searching again manually.

Errors and damage to the hard drive

The most problematic situation is when the cause of the failure is the hard drive. In the simplest case, you will have to check it for errors.

To do this, use the checker from the properties menu, but in the settings the lines for automatic error correction and correction of failed clusters are activated. The same procedure can be performed from the command console, where you need to enter the line chkdsk /x /f /r.

If the damage to the hard drive is physical, nothing can be done, although some experts recommend using a special hard drive magnetization reversal program called HDD Regenerator. True, there are legitimate doubts about the fact that it is possible to restore a disk this way (in the sense of using software). Nevertheless…

BIOS incompatibility

Another problem is outdated or incompatible BIOS firmware. The screen will appear directly at startup. In this situation, there is nothing left but to contact the manufacturer’s resource on the Internet. As is already clear, you need to download the firmware and install it.

Information about the BIOS version can be obtained in the system information section, which is called by the msinfo32 command from the Run console (Win + R).

Incorrectly installed drivers

But most often, the appearance of the deadly screen is influenced by drivers or conflicts between them (the most common problems arise with video cards). At the same time, if you access the “Device Manager” (command devmgmt.msc in the “Run” console or the section of the same name in the “Control Panel”), it is not recommended to update drivers.

It is best to remove the problematic driver and then install it from scratch. In some cases, this may not give a positive result. Therefore, you will have to completely remove the device. When restarting the system, it is advisable not to use the installation of the most suitable driver from its own database, but to install it, for example, from the Driver Pack Solution catalog or pre-download the required driver from the equipment manufacturer’s website.

But to search for the driver itself, first in the same “Device Manager” for the problematic component you need to find the VEN and DEV identifiers in the properties and go to the details tab, where you select the hardware ID display from the drop-down list. To be safe, it is best to use the longest line in the description.

Damaged RAM

But let's assume that the Blue Screen of Death appears again. What to do? Windows 7 seems to have exhausted its capabilities. Apparently the problem is in the RAM.

The cause of the failure can be determined by using the appropriate testing program. The most powerful utility is Memtest86+. But there is also the other side of the coin. On desktop PCs, you can simply remove the memory sticks from the slots on the motherboard one by one, reboot the system and look at its behavior. You can’t do this with laptops, so you’ll have to contact a service center.

Problems with the remote control program

Finally, although not often, there is a problem with remote access programs. Specifically, this is an error in the Win32k.sys file. The way out of this situation may be to simply remove the faulty application. Only it is better to uninstall not using system tools, but use programs like iObit Uninstaller for this, which can not only delete the main program files, but also completely clean the system of residual files, folders and even system registry entries.

Instead of an afterword

As can be seen from all of the above, there can be quite a lot of reasons for failures in the form of BSoD. And it is not always appropriate to reinstall Windows 7. Finally, it remains to give advice to the majority of users who believe that such a screen means the system has crashed. There is nothing too critical about this. In most cases, a simple reboot or reinstallation of drivers helps, of course, provided that there is no physical damage to the hardware.

The blue screen of death or BSOD (The blue screen of death) is always a very alarming symptom of problems with your computer. This screen appears when Windows detects a critical error that the system is unable to fix on its own. This will prompt you to restart your computer, and very often this will result in the loss of all unsaved changes.

Blue Screen of Death is the worst error a computer user can encounter. Unlike application crashes, a critical BSOD crash disrupts the functionality of the entire system. Typically, the Blue Screen of Death occurs as a result of low-level software glitches or problems with computer hardware components.

Reasons for BSOD

Blue screens of death are usually caused by faulty computer hardware or drivers. Regular applications should not cause BSOD. In case of a crash, third-party programs do not cause disruption to the operating system. The most common causes of BSOD are hardware failures or problems with Windows kernel software. There are crashes associated with antivirus updates.

A blue screen usually appears when Windows encounters a “STOP error.” This critical drop causes the Windows system to stop working. In this case, all that remains is to forcefully turn off the computer and restart it. This procedure may result in the loss of unsaved data because applications have virtually no chance to save changes. In an ideal scenario, programs should regularly save progress so that BSOD or other errors do not lead to data loss.

When a blue screen of death occurs, Windows automatically creates and saves a memory dump file, “minidump,” to disk that contains information about the critical crash. Users can view the information in the dumps - it can help identify the cause of the BSOD crash.

By default, Windows automatically restarts your computer when the Blue Screen of Death appears. If your computer restarts for no apparent reason, it may be due to a blue screen.

If you want to get detailed information when a blue screen appears, you should disable automatic restart in the Windows Control Panel.

  1. Click on the “My Computer” icon.
  2. Right-click and select “Properties”.
  3. From the left navigation menu, select the “Advanced system settings” option.
  4. Go to the “Advanced” tab and in the “Boot and Recovery” section, click the “Options” button.
  5. In the “System failure” section, uncheck the “Perform automatic reboot” option.

The BlueScreenView app offers an easy way to view BSOD information. The program automatically scans all memory dump files and displays crash data.

Similar information can be viewed using the classic “Event Viewer” application built into the system. True, in this case, BSOD messages will be displayed in the same list with application crashes and other system log messages.

For developers or advanced users, the powerful WinDbg dump debugger from Microsoft is more suitable.

Finding and eliminating vulnerabilities

In Windows 7 and newer versions of Windows, BSOD information is also displayed in the Action Center. If you encounter a BSOD error, you can open the Action Center and check the available solutions. Windows will analyze BSOD and other types of errors on your computer and provide recommendations on how to resolve the problem.

You can often get more information about a blue screen error by searching for a specific error message - for example, “Driver_IRQL_not_less_or_equal”. New BSOD screens on Windows systems prompt users to search the Internet to learn more about possible problems.

  • Use the System Restore Wizard. If the system has recently started experiencing BSOD crashes, use the System Restore feature to return the system to a previous stable state. If this helps, then the problem was probably caused by software bugs.
  • Check your system for malware. Threats that penetrate deep into the Windows kernel can cause system stability problems. Scan your computer for malware to make sure the system crash is not caused by insidious malware.
  • Install driver updates. An incorrectly installed or faulty driver can lead to crashes. Download and install the latest drivers for your computer components from the manufacturer's official website - this may help deal with the BSOD.
  • Boot into Safe Mode. If your computer constantly crashes with BSOD, then try booting into safe mode. In safe mode, Windows loads only the most basic drivers. If the blue screen of death appears due to the installed driver, then in safe mode there will be no critical error, and you will be able to fix the problem.
  • Perform hardware diagnostics. Blue screens can be caused by faulty hardware. Try testing your memory for errors and monitoring the temperature of individual parts of your PC to make sure it's not overheating.
  • Reinstall Windows. A clean installation of the system is a radical action, but it will get rid of possible problems with installed programs. If the BSOD errors continue after reinstalling the system, they are most likely hardware related.

Even a completely healthy computer in rare cases may experience a BSOD crash for no apparent reason - due to errors in drivers, installed applications or hardware components.

If you experience BSOD very rarely (say, once every two years), then there is no reason to worry. If BSOD errors pop up regularly, then you need to look for the cause and fix the problem.

If suddenly a blue screen of death appears on your computer or laptop when you start Windows XP, 7, 8 or 8.1, it’s an unpleasant sight, but when this happens all the time, you won’t envy it.

A blue screen of death is a computer error, or rather a system failure at the software level or faulty hardware.

What causes the blue screen of death and how to remove it

Blue screens are caused by computer or laptop hardware problems.

The only thing Windows can do in such cases is stop the computer and restart it.

When a blue screen occurs, the computer/laptop automatically creates a “minidump” that contains information about the crash and saves it on disk.

You can view information about these minidumps to quickly identify the cause and fix it.

How to fix Blue Screen of Death

The Blue Screen of Death may appear if you have installed new software or hardware.

If so, then undo the changes you made. Depending on what changes you made, some solutions may include:

- will boot using the last known good configuration to undo the latest registry and driver changes;

— use the restore function to undo recent changes to the system;

— roll back device drivers before you update the driver;

Also make sure that the minimum amount of free space is free on the “C” partition.

Also, when starting Windows, the blue screen of death can be caused by some viruses, especially those that infect the master boot record (MBR) or boot sector.

Important: Make sure your antivirus software is configured to scan the MBR and boot sector.

Microsoft regularly releases patches and packages for its operating systems, which may contain fixes to deal with your BSOD.

How to find the cause of the blue screen of death

Most Windows are set to reboot immediately after receiving a serious error.

You can prevent this by disabling automatic reboot on system failure option.

If you suddenly get a blue screen and your computer automatically reboots before you have time to read the error notice (see the end of the entry at the bottom of the page), then do this.

— Check the availability of free space on your hard drive. If it’s not enough, increase it;

— remove unwanted software: viruses, Trojans, etc.;

- install the latest package;

— try using the “run last known good configuration” option;

— check recently installed devices for compatibility;

— make the BIOS settings to default;

— check the RAM, for example with the memtest86+ utility;

- scan the hard drive - there may be bad sectors and errors;

— see if the processor or video card is overheating;

— look at the contacts for connecting cables and components;

- reinstall the operating system. Good luck.

The Blue Screen of Death is familiar to every Windows 7 user, because it is a built-in functionality of the system. If you see a blue screen, then it is important to remember the error code, and after restoring the system, solve all the problems. In this article we will talk in more detail about what to do if a blue screen of death occurs.

What is the Blue Screen of Death in Windows 7

Blue Screen of Death - also known as BSoD, or Blue Screen of Death, is a system function that displays an error code. In practice, it looks like this - at any moment the system can switch from the current interface to the blue screen of death. Thanks to this, the user can find out the cause of the system failure. The reason is encrypted in the form of a code, in addition, additional system information is displayed on the screen.

Causes of Blue Screen of Death

There are many reasons for a blue screen of death, but they all boil down to one thing - something is wrong with your computer. This could be not only a system (software) error, but also hardware problems. There are 6 main reasons:

  • The driver has fallen off;
  • There is no free space on the system disk;
  • Registry problems;
  • System files are damaged;
  • Virus;
  • Problems with hardware;

The rest of the reasons why the blue screen of death crashes on Windows 7 fall into one of these categories.

What to do

If you see a blue screen of death, the first thing to do is write down the error code. Alternatively, take a photo of the screen using your phone. The standard “Printscreen” will not work in the event of a blue screen of death. In addition to the error code, the screen usually contains recommendations on what the user can do to fix the problem. There is no need to rush to take action; you need to give a little time for the system to try to find solutions on its own. If the blue screen of death does not disappear and the system does not automatically reboot, then action must be taken.

If the OS could not fix the problem on its own, then it needs help. Let's consider all typical cases.

  1. If the problem is with the drivers, then you need to boot into safe mode and reinstall the necessary drivers. If the blue screen of death does not indicate a problematic driver, then reinstall absolutely all drivers. They can be taken from the system disk that came with the computer, or you can use the program.
  2. Free space on drive C (or any other system drive) is vital for the correct operation of the OS. If the space runs out completely, a blue screen of death appears. There are two solutions - load the OS and, before the software leaves a trace on the disk and fills up all the memory, delete some large files. This will free up space. If you run out of space and there are no options to free it up, then only replacing the HDD will help.
  3. Problems with the registry can be easily resolved by rolling back the OS to a previous restore point. Or use specialized software, for example, to check and clean the registry.
  4. Problems with system files, i.e. files of the OS itself - this is one of the most common causes of the blue screen of death. Eliminating such problems, as a rule, is not difficult for the OS itself in automatic mode. If the system could not fix the problems itself, then there is only one solution - boot the OS in safe mode and restore to the last restore point. If this does not help and the system does not boot, then reinstalling the OS will help.
  5. Viruses themselves do not cause a blue screen, but their activity can violate the integrity of the OS and interfere with the operation of the system. In this case, you need to boot without supporting network connections and scan your computer or laptop for viruses. It is best to check with special anti-virus solutions other than the built-in ones. For example, you can use Kaspersky Anti-Virus.
  6. Hardware problems include all components of your device. The problems can be either global - the chip is burned out, the mother card is broken, etc., or small - the power cable has come loose. You will not be able to fix such problems automatically. However, in case of problems with hardware, the blue screen of death always tells you what the reason is. It is better to entrust the elimination of such a problem to professionals.

As you understand, the blue screen of death is your friend and good helper. The main purpose of such an error appearing is to protect your device. Moreover, the blue screen itself suggests solutions to the problem. For those who want to delve even deeper into this issue, we recommend watching a short video about the causes of the blue screen of death and how to fix the problems:

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