In this review, we will try to understand the issue of how to disable services on MTS if they are charged. Sometimes it happens that a subscriber selects services that are incomprehensible to him, which he does not need, and he is charged money for them. This usually happens like this: the subscriber purchases a service package, which consists of certain paid and free services. After some certain time conditions change, and some of the services become paid. Thus, the subscriber begins to be charged more money than he planned. Sometimes it happens that the subscriber does not receive notification about this and he begins to incur unexpected expenses. To prevent this from happening to you, we recommend that you actively use where all operations with your number can be performed in a self-service format.
Sometimes, along with package activation, a connection occurs paid subscriptions. This can also happen at the time of receiving an SMS, and the user himself can accidentally or intentionally carry out the operation of connecting a subscription in the menu. As a rule, the subscriber forgets about such subscriptions, and funds begin to be withdrawn from his account. It may also be that someone close to the subscriber somehow activates a paid service or randomly subscribes to paid content, so be careful: always monitor the services available on your account.
Not everyone knows that all services that cost money can be disabled easily, without any problems. This is usually required when traveling, going on a trip, or switching to a more budget-friendly lifestyle. To disable services in in this case You will need internet from any of the available devices. If you are using a mobile phone, it is best to use an API application.
To use your Personal Account from a PC, you should log in to online.mts.ru and log in via SMS received on your phone. By the way, the same thing can be done using mobile device. Read on to find out all the details about subscriptions, services and how to disable them.
You have the option to disable everything paid services MTS with one command using a USSD request. You also have access to a free SMS service for such purposes.
You just need to dial the USSD number on your device or send an SMS to the corresponding number. This way you will be disconnected from the services instantly. Yes, you can apply and support service 0890 , but this cannot be compared with the speed of USSD and SMS. You can quickly, right on your phone, check the list of services, subscriptions that you have ever connected, and delete them there.
Do you want to control your services? Then use the MTS USSD service. With these commands you have access to the main functions:
To manage your account, namely to disable specific services, you will also need the following numbers:
The services described above are the most frequent and popular. When using the given commands, they are instantly disabled. You can enter the subscriber service itself by command *111# . We would like to note that all this is provided for free! Next, you should select the service you need to delete and enter the appropriate numbers. This contains all the services that can be disabled.
You've probably heard a lot about MTS Personal Account? This service allows you to disable unnecessary paid services instantly, with one click. This is a useful service for managing your account, services, subscriptions, and more. Here you can easily enable and disable the necessary services. This method is undoubtedly better than contacting support.
So, how to disable paid services on MTS yourself through your Personal Account? Follow these steps:
If you did everything correctly, after a few minutes the service will be deactivated. Check your details through the menu by clicking “Service Management” or immediately find the “Details” item.
Not everyone knows how to use their Personal Account. By the way, we already wrote about this in the section. If you are a beginner, we will help you by telling you everything in more detail. To register, follow these steps:
So, you have entered your Personal Account. Now you should check your subscriptions and unsubscribe from those you don’t need. The following methods are available to check the list of subscriptions:
These services will make it possible to manage and control expenses. You can find out the details for the month using *111*341# , and detailing for a certain period – *111*342# .
Sometimes some subscribers don’t even know that they are paying scammers for their subscriptions. For example, the following situation may arise: you receive a message with an offer to participate in some promotion and a request to send an SMS to a short number for this purpose; you send a message and make a subscription you don’t need!
How to fix this error if you have already subscribed? Log in to “My Content” using the link moicontent.mts.ru. In this section, go to “Active subscriptions”. You will need authorization in your Personal Account. Then all you have to do is disable subscriptions on your page.
Note: In this way, you only disabled your connected subscriptions, but did not protect yourself from potential subscriptions in the future.
Do you want to quickly get rid of your subscriptions? Choose a USSD service. Dial *152# and enter the menu of your subscriptions and services. You can also do this immediately on command. *152*2# . On the screen you will see the item number for disabling a particular subscription.
We hasten to say that there is such a service as “Content Ban”, which allows you to refuse any subscriptions and it is activated free of charge by the MTS operator. This is the most effective method prevent the possibility of connecting any paid subscriptions. This is especially true if a child uses the phone.
There is another option for disabling subscriptions: by sending SMS. In this case, a certain technical trick is used. The subscription comes from a specific number to which the subscriber subscribes. You can cancel this subscription not only by USSD request, but also by sending an SMS. This is the easiest way to get rid of intrusive content.
So, you should send an SMS to the number from which the newsletters come. Please indicate the value in the message text "STOP" or "STOP". If you successfully unsubscribe, you will receive a notification. Also, instead of the above values, you can enter a number «0» .
Simply unsubscribing in your Personal Account is not enough if you want to get rid of subscriptions forever. After all, after unsubscribing, there is a chance that you will again be caught subscribing to content you don’t need, and the problem will return. But there is a solution! After all, it is possible to disable subscriptions forever, and we have already mentioned this above.
This service can be activated from your operator by number 0890 or in the MTS communication salon. You can also access the connection in your Personal Account, and you can also use the SMS method.
This will help you save significantly on communications. Through your Personal Account, you can check all content services and disable those you do not need. Here everything is done with “one touch”, the controls are very convenient. Activation of the service is free, but for disconnection they charge one ruble.
To do this, you just need to follow some simple rules:
This will certainly prevent you from overspending on unnecessary services.
If you do not want to control your services yourself, you can leave this matter to the MTS customer support service. To do this, call 0890 . All of the listed actions that can be performed using the self-service office, commands and SMS can be performed for subscribers by the MTS support service operator (0890). If you do not currently have access to your Personal Account, then you can easily use this method.
Operator capabilities:
If everything is done in a timely manner, you will not lose your funds just like that. So be careful when connecting to any tariff. Please note that only the owner of the number has the right to refuse unnecessary options, subscriptions, etc.
Despite the fact that there is a risk of accidentally subscribing to unnecessary services, it is still better not to block content when connecting to the service described above. The main thing is that the received content is connected with your consent, but do not succumb to any kind of deception. Note that, for example, services such as balance control still remain connected, since the “Content Ban” applies only to commercial subscriptions.
So, here you have become familiar with all the ways to unsubscribe from all kinds of paid subscriptions. Now you know how to disable SMS services on MTS, in other words, paid subscriptions. We hope our information helped you solve your problem. If not, then please leave all your questions in the comments!
Paid services are services that require spending. Money from the subscriber. These could be various subscriptions to horoscopes, weather forecasts, etc. Every day or once a month a certain amount of money will be withdrawn from the client, in addition to the tariff plan. Often, the subscriber himself does not notice how he activates paid services. Although, the operator operates within the framework of the legislation of the Russian Federation. It’s just that the client doesn’t read the contract himself and accidentally connects the service to his phone.
Most additional services do not require additional payment from the subscriber. But there are some for which you will have to give your “hard earned money”. These are the services “Beep”, “Black List”, “Caller Identifier”.
Tele2 adheres to the rule of not connecting paid services in a clever way so that the subscriber does not notice the catch. The operator needs the person's consent. To check the list of connected services, use the USSD command *153# and press the call button. After this, a text message will be sent to the subscriber’s number with a list of paid connected services, their cost and numbers help desk. The latter, in order to listen to more detailed information about these services.
To disable all subscriptions, you need to activate the command with the key combination *144*6# call. After this, a list of additional services that can be disabled will appear. It is necessary to send commands 0, 1 or 2, depending on the client's goals. You will receive SMS notifications about deactivating your subscriptions.
To log into your personal account, you need to load the website login.tele2.ru, click on the button “ Receiving a password" In the window that appears, enter your phone number and click “Receive”. After a few seconds, you will receive a text message with your password. After entering it, “ Homepage ", where you can find information about all paid services that have ever been connected. To disable them, you should use the link " Service management" Disabling is completely free. In addition to services, the client can find out his tariff plan, account balance, etc. It’s interesting that disabling services such as “Beep” and “ Automatic payment» It will not be possible through your personal account.
Is there a request to disable all paid services?
Yes, it exists. There is a USSD command *152*0# call key, available to all Tele2 users. After a text message about disconnecting services, you should restart your mobile device.
Is it possible to call the operator and find out what paid services I have connected to?
The fastest way to reach a Tele2 operator is to dial 611 on the keypad. The client will hear an answering machine that will provide information on the most popular questions and will tell them what to click to find out this or that information. To avoid waiting, press the “0” key as soon as you hear the answering machine. After some time, the operator will pick up the phone and advise you about what paid services are available.
If mobile phone in his arms this moment is not available, but you need to call, you can do this with landline phone. Calling 8 800 555 06 11 is free for all regions.
It happens that the client is roaming outside the country. To find out about connected paid services, you need to dial 7 951 520 06 11. This is an international Tele2 number.
It is quite obvious that such a large operator cellular communication, like MegaFon, implements a huge number of different services available to subscribers for connection. We connect some of them and then forget about it, and some are activated by the operator himself. Admittedly, this “sin” exists in many modern companies. In any case, at some point in time we will think about controlling such options and deactivating them. However, for this we need an answer to the question of how to check what services are connected to MegaFon. Therefore, today we are going to understand this situation.
To begin with, we note that the services that are connected by operators in automatic mode, are often free of charge and have practical applications. These could be, for example:
However, sometimes you can accidentally enable some additional options, such as a weather forecast, information about exchange rates, receiving the latest news or jokes. It would seem that such options are very simple and purely informational, but often it is for them that operators charge an additional fee. Of course, these are dubious enough benefits to warrant paying any amount for their provision, which is why the question arises about the possibility of checking and disabling them.
One of the simplest and quick ways to obtain information about active services is to make a call to the automatic informant number.
To do this, you need to call the number on your phone.
This toll free number, through which the automatic informant will be able to inform the subscriber about all active services.
As for checking purely paid options that may be active for subscriber number MegaFon, then for this purpose the operator provides special USSD commands:
USSD-Requests for checking paid services on MegaFon: *505# or *105*11# or *105*559#
By typing any of these commands on the keyboard of his cell phone, the user will receive a message notifying him which paid infotainment options are active for his number.
Enter given requests and obtaining information about active options are also provided to Megafon subscribers completely free of charge and on any tariff plans. By remembering any of these combinations, you can always control your expenses and check that funds from your account do not go to third-party and completely unnecessary services.
MegaFon is one of the few operators who have taken the issue of monitoring subscriptions seriously. This is explained by the fact that the company launched a separate portal where you can check the latest information.
The portal for checking paid subscriptions from MegaFon is located at podpiski.megafon.ru.
Of course, the resource was not created solely for the purpose of helping to disable additional options, but just the opposite – to attract subscribers. However, by logging into the portal, you can monitor active services and, if necessary, deactivate them.
These are all the most convenient and simple ways identifying subscriptions for their further deactivation.
Costs for using mobile communications largely depend on what operator options the subscriber uses. Let's look at how to check connected MTS options in various ways: with using USSD teams in personal account on the official website, in the mobile application, by calling an operator and visiting a communication salon.
Until August 2015, there was a service from MTS that allows you to find out connected paid options using short USSD requests. It was necessary to send a request *152*2# and follow the prompts of the interactive menu. As a result, the subscriber received an SMS message with a list of connected paid services. Unfortunately, the service has not been working since August 29, 2015. Today, using this command you can check the availability of paid and free subscriptions. After sending the request, select 2 in the menu that appears and click “Call”:
If you have subscriptions, you can unsubscribe from everyone by dialing 3 and clicking “Call” in the first menu.
In your personal account on the official MTS website you can see what services are connected to the subscriber. To do this, you need to follow the link https://login.mts.ru and complete the following steps:
You can find out the list of connected services in the “My MTS” mobile application. For this:
If there is no Internet, or the gadget does not support applications from Google Play to get a list of connected options, you can call the operator using a short number 0890 for MTS subscribers and 8 800 250 0890 for calls from landline numbers and numbers of other operators. After connecting with a specialist, you will be asked to confirm your identity and provide your passport details. Prepare your passport in advance. Explain your desire to find out the list of connected services, and the operator will tell you it. You can also use it to disable any of them.
It is important. If you can’t get through to an employee, then you won’t be able to get the necessary information using an auto-informer, as could have been done before. After you go to the voice menu to point 3 “Find out favorable rates and manage services”, you will have to listen to a long menu. Going to point 6 “Manage your tariff and services yourself,” the autoinformer will ask you to press the key with number 1 to receive a download link mobile application"My MTS." You will not be able to obtain any other information.
If you haven’t been able to find out about connected services on MTS, there remains a not very popular, but the most effective method to obtain the necessary information - visiting an MTS sales office. When talking to the manager, introduce yourself, show your passport and ask to be informed about the options connected to your number. If necessary, ask to disable those you do not use.
It is important. If you are in an unfamiliar city, or simply don’t know where the nearest MTS office is located, send an SMS with the text MTS to the number 6677 . You will receive the address of the nearest sales center in a reply SMS.
Very often we notice that the money in the account mobile operator begin to melt quickly. After a short investigation, it turns out that one or more paid options are connected to our number, although we did not give consent to connect them. How could this happen? It turns out that the operator often gives us a month of free use of some service as a bonus. At the end of this period, an SMS is sent to the subscriber warning that after the month the option will be charged. To prevent this from happening, it must be disabled. We are all busy people, and often we simply do not notice such messages and funds from the account begin to gradually flow into the operator’s bank account. Therefore, it is very important to control the list of connected options.
List of popular MTS services
| Name | Price | USSD command for connection | USSD command to disable |
| They called you! | Depending on the tariff | *111*38*1# | *111*38*2# |
| Horn | 49.9 rub/month | *111*28# | *111*29# |
| Additional Internet packages | Depending on volume | *111*931*1# | *111*931*2# |
| Black list | 1.5 rub/day | *111*442# | *111*442*2# |
| MTS Music | 6 rub/day | *111*959# | *111*9590# |
| Turbo button 1 GB | 175 RUR | *467# | – |
Control your expenses mobile communications and pay only for the options you actually use.
