There are situations when it is necessary to restore a lost check. Let's figure out what possibilities exist and which of them will be most optimal in your case.
In this article we will look at how to print control tape stroke M, FR K, light, PTK, Combo, Mini, NCR yourself. Follow the procedure according to the instructions, otherwise you may register without receiving the lost check or Z-report.
Important information! Do not click the “Close ECLZ archive” button. Otherwise, you will have to replace the ECLZ unit.
Secure electronic control tape - EKLZ contains all sales and cancellation receipts for the period from the last replacement to the current moment. We can print an analogue of a check or Z-report, but only until the date the block is replaced with a new one. Typically, the date of replacement is noted in the call log, the cashier's log, on the registration card, and on the additional sheet of the version passport. You can get this near replacement date from the driver, but due to the fact that this button is located next to the closing of the ECLZ block, we will not do this.
If in the window with a line of driver errors, after pressing the print buttons described below, the message “No requested data” is displayed, then either you entered incorrect dates - numbers, or the data you requested was contained in the replaced ECLZ block. It is not possible to pull out and print the data using the usual method, only with the help of a data center.
To remove the control tape, we launch the driver if it is not configured or we launch it for the first time, go to the article initially setting up the FR Shtrikh driver test, my complete instructions- Here. 
After the driver has seen the recorder, go to the ECLZ tab, as a rule, it is located on the right side in the middle of the tabs, but there are older versions in which the tabs are located at the top.
The drop-down tab consists of several sub-items that appear when you click on it. 
The tab consists of the following tabs - windows:
I urge you to use only the “Print ECLZ reports” tab, otherwise, due to erroneous closing, it is very easy to damage the ECLZ unit with the need to subsequently replace it.
After selecting the “ECLZ” tab, select the “Print ECLZ reports” tab that appears. The following window will open: 
Then enter in the fields “Shift number” – cancellation number – shift number, Z-report, to obtain its number you need to print the Control tape – i.e. all checks punched for a given shift.
Then click the button on the right “Shift control tape”.
As a result, the control tape will be printed on paper on the fiscal machine. If printing does not work, read the reason for the error in the “Error” line below.
To print an analogue of a lost check, we need the PDA number - located at the bottom of the check before the hash symbol “#”.
We enter this rather long number in the “PDA number” field, and then click the button on the right “Read document by PDA number”. After this, an analogue of the lost check we need should be printed. But usually we only know the date and amount of the check; in order to find out the PDA number of the lost check, it is logical to first print the above-mentioned “Control Tape” when the lost check was punched. 
When the shift number is not known, the most correct thing would be to take a detailed report by date and look at the shift number in it.
To do this, enter on the keyboard or set with the mouse in the selected calendar in the field “Start date”, “End date” - dates with a margin of a day before and after the day of interest to us. A reserve is made in case, for example, a shift was removed after 24-00 or two cancellations were removed per shift.
Make sure that at the top of the window there is a circle in “Report Type” – “full”.
After setting the dates on the right side, click the “Report on shifts in the date range” button, a tape will be printed with the total dates and cancellation numbers for these dates. We look at the cancellation number according to the instructions indicated above and print the control for the cancellation number we need. 
If you accidentally specified the wrong date - for example, the whole year, then to interrupt printing, click the "Interrupt document printing" button.
If you have lost the Z-report, then the actions are similar to those above - enter the number of the lost check in the “Shift number” field, and click the button on the right “Read shift total by shift”. After which a check will be printed for the shift results.
The non-zeroable amount must be calculated manually - by adding the previous non-zeroable amount with the given sales amount for a given shift.
Go to the “Registration” tab. Enter in the “Price” fields the amount that needs to be charged during the current shift, bypassing the cash register program. The same number should be in the field “Amount1” = “Cash” - the first type of payment, or “Amount2” - the second type of payment - “NON-CASH - CREDIT - BANK” (most often only two types of payment are used: cash-non-cash).
Below is an example “with 1 ruble 11 kopecks”, punched according to the first type of payment – “CASH”.
After entering the amount in the desired payment type, set the quantity to “1”, do not change the rest. In order to see a different department number on the receipt, change the number to the desired one, and you can enter the name of the product in the “Line” field.
Click the “Sale” button (you need to make a return in the current shift - the “Return Sale” button) and then “Close the check”. Depending on the settings of the first table option, when you click sell, you will immediately be able to see a line - a strip on paper, or the check will come out immediately in its entirety after clicking “Close check”. In the first case, if you see that you made a mistake in something, you can cancel a check that has not yet been closed by clicking the “Cancel check by administrator” button. If you have already clicked “Close check”, then you can’t correct anything here - you can’t cancel it. 
If you do not enter values in the Amount1 or Amount2 fields, the program will display the error “invalid fractional value”: 
If you put a dot instead of a comma in kopecks, the message “... is an incorrect fractional value” will appear. 
Material provided by the site http://Vse-Kassy.rf
The issue is resolved more easily in modern online cash registers
In principle, it is impossible to obtain a copy of a cash receipt. The machine stores records of transactions, but when you receive them, they do not look like a cash receipt. On such a check there may be an inscription, like a report on the check number. Again, as far as I remember, EKLZ stores all this. And if it is filmed and archived, access (legal) to it can only be obtained through the FSB. Because EKLZ is their initiative. And even more so, issuing a check retroactively is impossible, and by the way, illegal. But again, there is no obligation to re-issue cash documents to you. In general, forget about the check. Maybe something else will satisfy your insurance company. I sell sweets of happiness, on thin sticks of fate.
Info
We have a profit on the difference in price) And, as it were, legally, your office will also be strung on the globe. — if the second receipt is not printed, is the sale recorded or not? Usually, if there is a problem with the seal, the sale is not recorded in the financial register and an administrative reset of the receipt is required to continue working. Perhaps I’m wrong. NorthWind 11 — 08/15/17 — 09:15 (10) In principle, it’s not very difficult to forge a check. A printer with high resolution(you can take a label one, there are 300 dpi heads) and Kassy programs (or something like that).
Important
Typically, all stores operate in the 1C “Trade and Warehouse” program. She will help you make a duplicate. 3 Launch the program and log in. Select the “Journals” function, then “KKM receipt logs”.
Instructions 1 If you have lost your cash receipt, don’t be upset; you can terminate the sales contract, which is what lawyers call the return of goods. Each item has its own serial number - article, it usually consists of four or six numbers. The code is recorded in invoices and invoices, they are stored by the seller, the numbers of the article are repeated under the barcode.
The cash receipt also has its own number. Now we can build some connection. Of course, you won’t be able to restore the check itself, but you can try to make a duplicate of it. 2 In order to make a duplicate receipt, you need to remember on what day the purchase was made, at what time and how many things were purchased. If the buyer remembers everything and can confidently reproduce everything, then you can try to find this receipt in the program of the cash register or automated service.
You can make a duplicate of a check at an online cash register using your OFD personal account and software at work.
Fig 1. Process of printing a receipt at an online cash register
The capabilities of modern cash registers allow you to restore a duplicate within 30 days from the current date.
The need to withdraw a duplicate check at an online cash register arises under the following circumstances:
The re-issued fiscal copy is not at all different from its original, except for its formatting. This happens because all transaction data is recorded in the fiscal drive and, not counting the advertising part, additional information about products, headers and footers.
You can get a duplicate by printing it either from the fiscal drive (cash register memory) using 1C, or in personal account OFD.
Important! The duplicate printed from the OFD personal account has the greatest legal force.In order for the online cash register to display 2 copies at the time of sale, it is necessary to install additional information in your personal account in advance paid application“Copy of check” for outputting duplicates. Next time, if necessary, the cashier will be able to indicate that the receipt is needed in two copies, and the cash register will automatically display 2 originals.
Such an application will help you display copies for past dates. You just need to click the “Copy” button, and information about all previously performed transactions will appear in your personal account.
Related video: “Copy of receipt” application from Evotor – step-by-step instruction duplicate printouts.
If such an application has not been installed, you will not be able to print a copy from your personal account. However, you can send a copy from the fiscal drive to the specified email client from which he can print it himself.
To send duplicates in 1C, the services for sending via SMS and to the client’s email must be installed.
It is possible to set the sending function immediately after the purchase is completed. To do this you need to perform the following combination:
If you need to send duplicates through a fiscal data operator (FDO), then you will need to set the appropriate options in the 1C system in advance:
A copy is sent in the “Cashier Workplace” field from the “Form of Payment” menu (cash, non-cash or mixed payment).
In retail or wholesale trade, sometimes there is a need to send a repeat receipt to Evotor. This action is relevant when:
You can find a way out of any situation without violating the rules for using the online terminal and without losing a client. Let's look at the solution to the problem in more detail.
If, upon purchase, a client asks for the original fiscal document in two copies, you should know how to reprint an Evotor receipt. To do this, it is advisable to install in advance the special “Copy of Receipt” application in your personal account. It will add the corresponding item to the terminal menu.
The cashier just needs to create a new sale, and when proceeding to payment, click the “Copy” button. After selecting the payment method (cash or bank card), the printer outputs the main receipt, and after a short pause, which gives the opportunity to tear off the tape, a duplicate comes out. This is the most convenient way reprinting the Evotor receipt.
There are several ways to solve this problem. In the first case, if the “Copy of Receipt” application was previously installed in your personal account, you must select the same item in the main menu of the cash register. This will open a list of all shift sales - find the one you need in the list, click on it to start automatic output of a copy.
If the right application was not established in advance, it is impossible to print a repeat receipt for Evotor in the usual form. You can get out of the situation by sending data about your completed purchase to the corporate or client email. In the first case, you will immediately print the document and give it to the buyer, in the second, the customer himself will print the electronic document later.
Another solution is to return the purchase by printing out the correction receipt and check all the items again. Fix any problems with the paper first, if there were any. This step will allow you to re-print the receipt at the Evotor checkout. This will be the only current document, but it can be duplicated using an application, photocopy, or electronic version.
If a roll of paper breaks or runs out, the cash transaction may not go through completely, for example, the sale will be displayed only in the commodity accounting program or exclusively in the memory of the financial fund. In this case cash machine Evotor will not be able to issue a repeat check, and the main one will also be defective.
The cashier can solve the problem by canceling the sale or marking a partially completed transaction as erroneous. Next, the reason that led to the failure is eliminated, the goods are re-punched and given to the client with a fiscal document. How to re-check Evotor depends on the specific circumstances. If your clients often ask for a duplicate, it is more convenient to install an additional paid application in the business owner’s personal account.
