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A mobile phone is an indispensable device in the life of every modern person. That's why it's so important to keep it in working order. But no matter how reliable the technology is, it is just technology, which means it can fail at the most inopportune moment. All non-working phones have a number of breakdowns that are typical for mobile devices, regardless of brand and model. This article will help you deal with typical phone problems and help you find ways to solve these problems.

iPhone HTC Nokia Sony Ericsson Samsung
Blackberry Vertu Motorola Sony

As a rule, all breakdowns of Nokia, HTC, Sony Ericsson, Samsung, Apple, Sony, LG, Motorola, BlackBerry, Fly, Vertu phones occur as a result of mechanical and physical damage and as a result of ingress of liquids (water, tea, coffee, beer, etc.) .d.) inside the phone. Another reason for the failure of mobile devices is a failure in the phone software (for example, due to incorrect firmware). Let's take a closer look at all types of faults.

Liquid got inside the phone or the phone fell into water.

As a result, the keyboard, joystick, speaker and microphone, and the power button may stop working, and the phone may not respond to the charger or may not turn on at all.

In such a situation, you need to act immediately - quickly remove the battery and try to dry it yourself. The next step is to show the device to the service center specialists. Even if the phone continues to work after being flooded, this does not mean that everything is fine with it. The oxidation and corrosion process can take varying times. Therefore, the right decision would be to take the phone for diagnostics, otherwise subsequent repairs may turn out to be much more expensive.

The phone does not turn on or does not charge (discharges quickly)

The cause of such a malfunction can be a lot of options - from a faulty charger to mechanical damage or a software failure. The phone simply needs to be taken to a service center for diagnostics in order to take the right measures and return it to its previous functionality.

Phone display not working

For example: it shows a white screen, stripes, multi-colored spots and other artifacts.

In this case, it is also worth contacting a service center, since the cause of defects can be mechanical impact and moisture, as well as a non-working cable, a burnt-out image controller, or a software malfunction. Most often, in such a situation, a replacement display is required.

The phone does not connect to the network

If you have lost your operator signal, check your SIM card first. If the SIM card is in perfect order, you should contact a workshop; most likely the problem lies in the operation of the software or in the failure of electronic components. In any case, you won’t be able to deal with this problem on your own, so it’s better to entrust your mobile phone to professionals.

The phone reboots

In addition to the fact that the phone reboots and freezes (when the camera is turned on, etc.), it can periodically “glitch” (failures in sending and saving messages).

The reason, as a rule, is a software failure; this malfunction can also be the result of mechanical damage and “flooding” of the device. If the motherboard, processor, or camera cable is damaged, the faulty components must be replaced.

The phone is locked, asking you to enter a “security code”

The problem is a software glitch. To fix the problem, enter the code or flash the phone.

The phone was hit or pressed

A fairly common situation, after which the phone is brought to us for repair. Careless handling, or an accident, leads to the phone screen cracking, or the sound or network disappearing. There are times when, after the phone has been used and it has stopped working, it is no longer possible to repair it due to its impracticality.

The phone fell on a hard surface

Here, in fact, it’s the same as with a blow: the display may crack, the sound may not work, there will be no connection, or various malfunctions may occur during operation. If the phone breaks into pieces when dropped (separately the battery, back cover and main module), then this is not so bad as if it remained assembled: manufacturers specifically make phones “scatter” in order to reduce damage by absorbing the force upon impact.

And finally: almost any malfunction of mobile phones is the result of improper operation of the device, as well as unprofessional intervention in the device’s software. Be careful and attentive, and your phone will serve you faithfully for many more years.

How satisfied are you with your device?

Samsung is one of the companies whose gadgets are known for their reliability and durability. But, unfortunately, equipment is subject to various breakdowns, and the cause is not always a manufacturer’s defect. Phones tend to fall; they often end up in water, resulting in cracks on the screen and condensation from the inside. Some “diseases” of mobile phones arise for no apparent reason. Now we will look at the most common problems with Samsung mobile phones.

Phone won't charge (won't turn on)

In this case, independent repair is practically impossible. This happens after the mobile phone has been dropped or exposed to moisture. In some cases, the battery or charger fails. Lack of charging sometimes indicates a software glitch.

No network

When the device does not connect to the network, first of all you need to check the status of the SIM card. If this is not the case, the fault may be due to incorrectly executed firmware. Only high-quality repairs of Samsung phones from specialists will prevent the occurrence of such problems.

The phone freezes or reboots spontaneously

This malfunction may also be caused by a fall or water getting inside the gadget. If you cannot send SMS or access games, there may be a problem with the applications or software. The problem can be solved by changing the firmware.

Incorrect display operation

You may see stripes, waves, streaks on the display, or the screen becomes completely white (black), adding to this the malfunction of the speaker, camera, microphone and other components. The reason again is “flooding” with water or mechanical damage.

Representatives of Samsung say that they rarely encounter claims of breakdowns due to manufacturing defects. And almost any malfunction is eliminated at the service center, regardless of the condition of the mobile phone and its firmware. If water gets into your mobile phone, disconnect the battery from the device and leave it to dry in a warm place for a couple of days. Sometimes after quickly carried out events, the phone subsequently works without failures. But if moisture remains inside the device, it will fail in a month and the longer the water was inside the case, the more difficult it will be to repair. Treat your gadget with care, and then many problems can be successfully avoided.

Here are examples of typical cell phone malfunctions and possible solutions to these defects:

  1. Doesn't turn on- the cause of this malfunction may be a number of malfunctions. In fact, with such a diagnosis, the phone may simply have a discharged battery, or it may have a defect in the system board, i.e. You can simply charge the battery and continue to use the device without worry, or you can throw away the phone without a second thought.

    Along with these two extreme manifestations, the device may similarly exhibit malfunctions in the power controller or a malfunction in the device’s processor, or moisture or liquid that previously entered the product, oxidizing the system board of the device, prevents the normal operation of the phone. From all of the above, one thing is clear - this defect is the most unpredictable and when repairing such a device, diagnostics should be carried out most carefully in order to thoroughly understand the malfunction and eliminate all existing defects in the operation of the phone.

  2. No indication on display– the cause of this defect can also be a number of malfunctions. In the case of clamshell or slider phones, this defect is a consequence of damage to the cable (flexible connection between the system board and the display) that controls the device’s LCD indicator. In addition, there may be malfunctions in the operation of the image controller, or the display of the device itself may be damaged. Among other things, the cause of this malfunction may be other malfunctions of the product, but this happens much less frequently.
  3. Discharges quickly- Problems with the battery. Entry of liquid or other foreign substances. The system board of the device is damaged after an impact or mechanical impact. The transmitter is damaged. The power controller is damaged. The battery charging circuit is broken. The power supply circuit of the device is malfunctioning.
  4. Blocked. Asks for code. - User code has been entered. Blocked due to a software glitch.
  5. Freezes and reboots
  6. Stuck on phone book- Software glitch. The system board of the device is damaged after an impact or mechanical impact. Entry of liquid or other foreign substances. Product processor defect. The flash memory chip is damaged.
  7. Freezes when turning on the camera- Software glitch. The camera is damaged. The system board of the device is damaged after an impact or mechanical impact. Entry of liquid or other foreign substances. Product processor defect. The camera cable is damaged. The flash memory chip is damaged.


A Nokia cell phone fell into water or what to do if water gets into the phone

Recessed Nokia phone. What to do if you drowned or simply got wet.

Water can't hurt phone . You tell me, what am I doing on your site in this section then? Mine is broken. Because it’s not water that makes you stand up, but water in combination with a battery. As a result, electrochemical corrosion of the board occurs. In other words, the board of your gadget and all its elements begin to rust, rot, i.e. disintegrate, turns into dust.

Why don't Nokia cell phone manufacturers protect them from corrosion?

Well, why did you decide that? They protect and how. They cover the board with a protective layer of varnish, which is designed to protect your device.
Why then do they fail if the board is covered with a protective layer of varnish? Yes, because this varnish should not save you from swimming in the pool. The only thing that can save you from this is a diving suit. Its task is to create a protective barrier and prevent the formation of corrosion on the board if there is suddenly strong humidity. For example, a bathroom or bathhouse. And again, this barrier does not last long, which means that you should not test its strength while sitting in the steam room with friends.

The first thing to do if water gets into your phone- this is to disconnect the battery. Then immediately take it to the service center. If this is not possible, then you need to try to somehow dry the device with a hairdryer, put it on the radiator overnight, place it in a warm place for a couple of days, etc. Perhaps after this your pet will work without problems. Although, as practice shows, the lion's share of phones coming in for repair have previously been exposed to water (this is indicated by rusty spots inside, oxidation, deposits, etc.) and who knows for what real reason your gadget failed this time. In any case, it can be argued that the water that once got there played no small role
In all cases of moisture getting under the housing, the device needs to be dried and cleaned. Otherwise, partial or complete inoperability of the device may occur. Let me emphasize that it is possible, but not mandatory. But the oxidation process can take quite a long time, and it is impossible to say how the mobile phone will behave the next day or in a month. The more time has passed since moisture entered, the less likely it is to restore full functionality in the event of a breakdown.
If, after getting wet, you quickly disconnect the battery and bring it to us, then most likely you will save your pet and save your budget for repairs.

What do we do when your phone is frozen?

Disassembling the phone;
- cleaning in an ultrasonic bath;
- removal of traces of moisture;
- cleaning the mobile phone board from corrosion;
- complete drying of the device;
- phone testing.

You can find out more about the cost and timing of Nokia repairs from our specialists or manager Service center
"Service Market"
by phone or ask a question in any feedback form.

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Scheme of work "ExpertUtil"

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Write-off of office equipment in budgetary organizations

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