Problem: you decided to uninstall one of the Kaspersky products, but it turned out that you forgot the system password. In this article we will tell you how to solve this problem and provide detailed step-by-step instructions.
Remember, the main protection of an antivirus is to protect you from the various threats to which your PC is exposed almost every moment.
Important! It is necessary to disable and, moreover, reset the password only in
To resolve the problem, you need to take two actions:
So, you want to recover the password from the Kaspersky antivirus utility. Unfortunately, you will not find such an option in the program. However, there is another option - completely remove the old password. Of course, you can create a new one afterwards if you find it necessary.
Step 1. Open browser.
Step 2. Download archive from special program from the website of the Kaspersky developer company.
Step 3. The downloaded archive will appear in the bottom bar of your browser. Click on this file and click "Show in Folder".
Step 4. Unzip the archive by clicking right key and in the window that appears, selecting “Extract all”.
Step 5. In the dialog box that appears, click “Extract”.
On a note! It will need to be opened after you restart your PC and launch Safe Mode, if you do not know how to do this, there are instructions below.
Step 7 Restart your PC and boot it up safe mode. The algorithm for turning on a PC in safe mode depends on the version of your operating system. Safe mode itself, or diagnostic mode, is a simplified graphical shell, designed to fix simple problems that periodically arise in the operation of the OS. In addition, it can also be used to remove viruses. Below we will show how to run this mode on almost all versions of Windows.
The further algorithm is similar to that presented in the previous section.
Restart your PC. Ready!
Congratulations, you have restarted your PC in Safe Mode. To continue follow the next steps.
Step 1. Run the file "KLAPR.bat".
Step 2. You will see a black window. Don't be scared - just press any key.
Step 3.“The operation completed successfully” will appear on a black background - congratulations, the operation was successful, the password has been reset.
Step 4. Press any button on the keyboard again to close the program window.
Step 5. Now you need to restart your PC again. Ready!
There are several ways to remove antivirus program Kaspersky Lab:
To begin with, we will focus on not the simplest, but the most effective method and let's use special utility, released by the developer himself, to remove his products. The utility is called KAVRemover.
Instructions for use:
Step 1. Visit the company website.
Step 3. If you downloaded the archive, you will need to unzip it.
Step 4. Double-click the left mouse button to run the file from the archive or executable file kavremover.exe.
Step 5. Agree by clicking “I Agree.”
Step 6. The “Kaspersky Lab Products Remover” window will appear, in which you will need to enter the security code from the image.
Step 7 The Kaspersky programs that were installed on your PC will appear in the “The following products detected” field.
On a note! If there are several of them, you will have to delete them one by one.
Step 8 Wait for the process to complete, the completion of which will be notified to you by a dialog box - then just click “OK”.
Step 9 You need to restart your PC. Ready!
This is the simplest and quick way, with which you can remove Kaspersky anti-virus from your computer.
Instructions for use:
Step 1. You need to launch Control Panel and select Programs and Features. Then open Kaspersky Endpoint Security 10 and click Change.
Step 2. The “Installation Wizard” will appear, in which you need to select the “Uninstall” option.
Step 3. A window will appear in front of you in which you will be asked to select the data that you would like to save - to do this, check the boxes next to them. If you do not want to save anything, then immediately click “Next”.
Step 4. Click on the “Delete” button.
Step 5. You need to restart your computer.
We hope that you were not too confused and were able to reset successfully forgotten password on the Kaspersky antivirus utility!
Hello dear readers, I recently needed to renew a license in one company and encountered the following problem: password reset from Kaspersky. A password is of course a necessary thing, but not when it interferes with good deeds. After sitting for a while, I found the answer to this question.
You can reset your password or delete it for the following products:
Removing the password turned out to be quite easy. For this:
1. Reboot the computer and go into safe mode (when loading the computer, press F8, before loading Windows). Select the very first item Safe mode.
IN normal modereset password on kaspersky will not work.
2. When we boot into safe mode, we need to go to the Kaspersky folder. Typically the paths are:
- Kaspersky Anti-Virus 6.0 MP4: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0
- Kaspersky Internet Security 6.0 MP4: C:\Program Files\Kaspersky Lab\Kaspersky Internet Security 6.0
- Kaspersky Anti-Virus 6.0 for Windows Workstations MP4: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations MP4
- Kaspersky Anti-Virus 6.0 SOS: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 SOS
- Kaspersky Anti-Virus 6.0 for Windows Servers MP2: C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Servers
If not found, look for the folder in Program Files Kaspersky Lab
3. Go to the folder, find the avp file (extension.exe) and rename it, for example to 1.exe
Now we reboot, the computer will turn on in normal mode. We launch Kaspersky from the folder in which you renamed it and go to the settings.
Now in Kaspersky settings go to settings and uncheck password protection and self-defense.
Click OK and unload Kaspersky. By clicking exit in the tray.
We go into the folder and rename it back to avp.exe. If the exe extension is not displayed, then simply rename it to avp.
Applicable for products:
If you do not remember the password for Kaspersky Anti-Virus, then when you try to disable protection or change the anti-virus settings, you will be prompted to enter the password.
In Kaspersky Anti-Virus versions 6.0 and 7.0, the “Password Confirmation” window will appear with the text “To perform the operation, you must enter the password specified when setting up the Kaspersky Anti-Virus program.”
In versions 2009-2013, the “Check Password” prompt and the message “You must enter a password to perform this operation” are displayed:
In Kaspersky antivirus version 2014 and higher, and in Kaspersky Free, the screen will darken and a frame will appear with the text "Are you sure you want to pause protection? This action will reduce the protection of your computer. Enter your password":
If the wrong password is entered, a window with the error “The password entered is incorrect” or “The entered password is incorrect” will appear:
In some versions, instead of an error window, a pop-up message " Wrong password. Try entering your password again":
Also, depending on the program settings, when trying to remove Kaspersky Anti-Virus or Kaspersky Internet Security, you may be required to enter a password. In this case, you will be prompted to enter a password to remove the program:
If you don't remember set password, then to disable the password, you can use a special utility:
Download the KLAPR.zip archive and extract the files from the archive. Then, reboot your computer into . Run the file KLAPR.bat and, after launch command line, press any key on the keyboard.
Wait for a line with the text to appear in the window: " The operation was successfull".
Restart your computer.
If the message “Not a single value was found...” appears, it means the utility did not detect it on the computer installed version antivirus. In this case, use an alternative utility designed for more earlier versions antiviruses described below.
Applicable for products:
Download the archive with the utility and unpack all files from the archive.
Restart your computer in . Run the file kaspersky_2007_2012_pass_reset.bat and, after the command line appears, press any key on the keyboard.
After the "Password Reset" message appears, press any key on the keyboard and restart your computer.
If necessary, you can set a new password. To do this, in the main antivirus window, click “Settings”. In the settings window, depending on the antivirus version, select the tab:
In version 6.0, select the "Options" tab, check the "Enable password protection" checkbox and click the "Settings" button;
In version 7.0, select the "Tools" tab, check the "Enable password protection" option and click the "Settings" button;
In versions 2009 and 2010, select the "Protection" tab, check the "Enable password protection" option and click the "Settings" button;
In versions 2012 and 2013, select the "Basic Settings" tab, check the "Enable password protection" option and click the "Settings" button;
In versions 2014 - 2017 and Kaspersky Free, select the "General" tab and click on "Set password protection":
In the window that appears, enter the new password twice, check the password scope and click "OK":
Remember or write down your new password. Close the settings window by clicking "Apply and OK".
Note. The password reset instructions described in this article are intended only for personal use, on your personal devices. Hacking other people's passwords is illegal and faces criminal liability (Article 272 of the Criminal Code of the Russian Federation).
Sooner or later, almost every user of Kaspersky Anti-Virus may need to complete removal. This may be due to switching to a completely different antivirus or updating the existing version of Kaspersky.
At first glance, everything here is obvious and simple. Uninstalling Kaspersky can be done through Programs and Features in Control Panel. Exactly the same as with a regular program. But don't rush to conclusions.
The thing is that Kaspersky Anti-Virus is not just a program. It's complicated software package, which, when installed on a computer, is tightly integrated into the operating system and closely interacts with its components. And in order to remove it completely and with minimal harm to the operating system, it is not enough to simply use standard means uninstalling Windows programs.
Uninstalling Kaspersky via Control Panel
In this regard, Kaspersky Lab developed a program called “kavremover”. Its task is to complete, correct and secure deletion almost all Kaspersky Lab products. You can download it on the official website.
Getting started with kavremover
After this you need to agree with license agreement and enter the captcha in the appropriate field, thereby confirming that you really want to remove Kaspersky Anti-Virus from your computer.
Removing Kaspersky using the kavremover utility
Thus, using the specialized “kavremover” program, you can easily and without harm to the operating system remove any Kaspersky anti-virus from your computer running any Windows versions, including Windows 10.
