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This article will discuss typical problems when connecting a phone to wireless wifi networks, among which the most common are Android freezing on "obtaining an IP address" or an authentication error when connecting. Less common, but more common, is when your Android phone or iPhone just can't see the Wi-Fi network.

IN step by step instructions The following options for the problem will be considered in order and what to do in each of the cases.

  • Authentication failed (or phone says Saved WPA/WPA2)
  • Getting an IP address indefinitely on Android
  • The phone does not see the Wi-Fi network

Wi-Fi Authentication Error on Android

If your phone or android tablet when connecting to Wi-Fi, it reports “authentication error” or writes “Authentication” for a while, after which it still does not connect to the wireless network (when android writes Saved WPA / WPA2 - this is usually the same situation), then in most cases it’s in the Wi-Fi password, and the problem can occur even when you enter it correctly (but, of course, this is what you should check first of all, the article can help with this, you can also just look into the router settings).

But it's not always a matter of incorrect input: it happens that you are guaranteed to enter the password correctly, but the authentication error still occurs.

The first thing to try here is:

  1. Delete the Wi-Fi network (forget) in the phone settings, try to connect to it again by entering the password.
  2. Reboot the router (unplug it and plug it back in).

If none of this helps, go to the router settings (any of the router setup instructions on this site will help, they all start with how to go to the router settings), and then to the Wi-Fi network settings and try the following ( after each change, save the settings, delete the previously saved network on the phone and try to connect again):

If even these items do not help, make sure once again that the Wi-Fi network security settings in the router settings are set to WPA / WPA2 (Personal) authentication, and not some other type (this option should be supported on any android phone). Also sometimes changing the network mode from b / g / n or auto to 802.11 n only or 802.11 b / g helps.

Android constantly writes Obtaining an IP address and does not connect to Wi-Fi

The second most common problem with connecting a phone (specifically Android) is endless attempts to connect with the text "Obtaining an IP address."

What can cause the situation:

  1. The DHCP server is disabled in the router settings.
  2. Just an android glitch.

If you don’t know for sure about the first point, then for a start, just restart the router, maybe this will already solve the problem. If that doesn't work, then the next steps are:

  • Check if DHCP is enabled on the router, if not, enable it.
  • If it is enabled, but still "Obtaining an IP address", then try to set a static IP address on the phone.

And now more about how to do both.

To enable the DHCP server, you need to go to the router settings (any instruction for configuring D-Link, Asus, TP-link, Zyxel routers begins with a description of how to enter its settings) and make sure that the DHCP server is enabled (usually , there should just be such a mark): on almost all models of routers, this option is located in the LAN or LAN (local area network) section:

  • On ASUS routers - LAN - tab DHCP server
  • On TP-Link routers- Advanced settings - DHCP settings
  • On routers Zyxel Keenetic- IN " home network" - Networking, for the DHCP option enable "Server". Or, on Keenetic Lite, in Home network - Segments, check whether DHCP is enabled.
  • On D-Link - in the "Network" or "LAN" section, the item or tab "DHCP server"

The second option is to set a static IP address on Android, for this:

Save your settings and try again to connect to the Wi-Fi network from your phone.

Android phone or iPhone does not see Wi-Fi network

If your phone does not see desired Wi-Fi network, but at the same time sees other networks, then in most cases the matter is in the Wi-Fi channels used. The fact is that by default in the router settings in the wireless network settings, it is usually “Region: Russia” and channel: auto, which forces the router to select channels from 1 to 13. But: some devices do not support channels greater than 10. (On this topic there is a separate instruction :)

Thus, the first thing to try is to go to the router settings in the wireless network settings and change one of the two:

  • Region - put USA, supported by almost all devices, only 10 channels.
  • Change the channel manually (set within 10).

After that, save the settings and check if your phone sees the network now. If this did not solve the problem, then it makes sense to also try changing the channel width in the router settings, and for older phones, also try changing the network mode to 802.11 b / g.

Every year, mobile devices for accessing the Internet are gaining popularity. The most used are tablets and smartphones. Many tablet models are equipped with a GSM module, which allows them to have Internet access almost anywhere. But what to do if the possibility of installing a SIM card is not technically provided?
There is always a way out.

Many cafes, hotels, airports, and just at home have Wi-Fi access points, but the main difficulty is the correct configuration of your device for connection. In this article, we will explain in detail how set wifi to Android smartphone how to create a connection on your device to a specific WiFi networks. It can be a tablet, smartphone or even a watch 🙂

There are several versions of Android, we will look at version 4.2.2 as an example. Setting up for other versions is identical.

First, make sure that the “Offline mode” function is disabled on the phone (perhaps in your device this function will be called “on the plane” or “flight mode”, because there are times when they can block the wireless network.

To do this, go to the settings of your device, the icon "menu" - "settings". In our android versions it is in wireless networks.

In the menu, we see the flight mode item, which does not have a connection checkmark (as it should be), in some versions there will be an on / off slider

Now we go directly to the settings of the Wi-Fi itself.

To do this, go to the "Programs" menu, look for the "Settings" icon, click on it.

Immediately in the main menu we see the Wi-Fi item (on more early versions there will be an item "wireless networks", then on the item "Wi-Fi" check the box and go to the item "Wi-Fi settings") Move the slider to the "on" position and click on Wi-Fi

We got into the selection menu of our access point.

Choose the name of our network (in this case this is hpc) and click on it.

A password entry window pops up. If the router is configured to automatically obtain an ip-address (in most cases), then simply enter the password and click connect.

If it is necessary to register ip manually, put a tick on the "Advanced" item, and select the "custom" item in the "ip settings" menu;

Fix WiFi connection issues

If you have problems with WiFi connection such as using Wi-Fi authentication or stay connected, try the solutions below. For example, try these steps if Wi-Fi icon There is an exclamation mark on the screen of your Pixel or Nexus device.

To check if each solution works, try opening a web page on your device.

Tablet won't connect to Wi-Fi: Authentication failed

Step 1: check settings & restart

  1. Make sure Wi-Fi is turned on. Then turn off and on again to reconnect. Learn to.
  2. Make sure airplane mode is off. Then turn it on and off again to reconnect. Learn to.

Press the power button of your device for a few seconds. Then click "Restart" on the screen. (If you don't see "Reboot", hold down the power button for about 30 seconds until your phone starts up.)

Step 2: Find the type of problem

  • device

Try connecting to the Wi-Fi network using another device, such as laptop computer or a friend's phone. If other devices are able to use the network, the problem is most likely with your device.

  • net
  • Check if your device can connect to another Wi-Fi network, such as a friend's house or a public available network. If your device is able to connect elsewhere, the issue is most likely network related.

  • Internet
  • If your device connects to a Wi-Fi network but you still don't have internet, the issue is most likely related to your internet connection.

    Step 3: Troubleshoot by Problem Type

    device

    1. Click InternetWi-Fi network name.
    2. Click Show password.

    Removing a Wi-Fi network from your device

    1. Open the Device Settings app.
    2. Click InternetWi-Fi.
    3. Turn on if necessary Wi-Fi.
    4. In the list, press and hold the saved network you want to delete.
    5. Click Forget the network.

    Adding a Wi-Fi network again

    1. Open the Device Settings app.
    2. Click InternetWi-Fi.
    3. At the end of the list, click Add network.
    4. If necessary, enter the network name (SSID) and other security information.
    5. Click Save. Enter a password if necessary.

    The problem may be from the downloaded application. To find out, restart your device in safe mode.

    1. Turn on safe mode. Learn to.
    2. Try to connect to the Wi-Fi network again.
    1. Open the Device Settings app.
    2. Click InternetWi-Fi network name.
  • See if the Wi-Fi connection is working in safe mode.
  • If wifi connection running in safe mode
  • Most likely, the downloaded application is causing the problem.

    1. To exit from safe mode, restart your device.
    2. Delete recently downloaded apps one by one. See if the connection is working.
    3. After uninstalling the app that is causing the problem, reinstall other apps.
  • If the Wi-Fi connection does not work in safe mode
  • There is probably a problem with the Wi-Fi network or Internet connection.

    internet & network

    If your Wi-Fi router and modem is yours, try turning it off and on again.

    1. Unplug the router and modem power cords from the wall outlet within 15 seconds.
    2. Plug the power cords back in.
    3. Make sure all cords and cables are securely fastened at both ends.
    4. Wait a few minutes for the lights on the modem and router to work properly. (See the user manual for the device or the manufacturer's website.)

    If the lights are not working correctly, you may have a problem with your modem, router, or internet connection.

    Contact your network administrator or your Internet Service Provider. For example, the service might fail, or they might need to reset the connection.

    Public networks, such as cafes or airports, often have a web page for you. If you do not complete this page, the public connection will not work.

    To sign in to such a page, please sign in or agree to the terms.

    If you don't see such a page after connecting to a public network:

    • Check the notification that asks you to sign in.
    • open new page in a new window.

    If these steps don't work, try restarting your network connection:

    1. Open the Device Settings app.
    2. Click InternetWi-Fi.
    3. Press and hold the network name. Click Forget the network.
    4. Queue Wi-Fi and then turn it on again.
    5. Tap the network name in the list.
    6. You will receive a login notification. Click notification.
    7. To connect to the network, agree to the terms.
    1. Open the Device Settings app.
    2. Click Internet More Reset Wi-Fi, Mobile & Bluetooth.
    3. Click at the bottom Reset settings.

    WiFi hotspot

    1. Open the Device Settings app.
    2. Click InternetHotspot & tether.
    3. Turn on Portable WiFi hotspot.
    4. If it was already enabled, turn it off and on again.
    5. If your device hasn't had hotspots before, first tap Setting up a Wi-Fi hotspot.

    Not all providers mobile services work with mobile hotspots.

    If you have problems, please contact your carrier. Ask if your device can connect to mobile hotspots and if they are on your data plan.

    How often did you need the Internet on your device, but it let you down and flatly refused to connect to an available Wi-Fi network? If not often, then once it happened to everyone. Today, the RosKase online store will tell you about the main problems in this area and help you figure out why your phone is not connecting to Wi-Fi.

    Consider the main problems when connecting to a wireless Internet network:

    the device connects to a Wi-Fi network, but in fact nothing is loaded;

    • in the connection status line, the inscription “Connecting ...” or “Obtaining an IP address ...” does not disappear, and the device itself cannot connect to the network you need;
    • authentication error or unchanged status "Authentication ...". As a rule, after this error, the status “Disabled” appears - and the device does not connect to the Wi-Fi network;
    • "Saved, WPA\WPA2 security" error.

    Before embarking on more complex methods for solving these problems, try the simplest method known to everyone since the very beginning of the era of high technology - reboot. As the modernized version of the folk proverb says, "Seven troubles - one reset." You can also try to remove the battery from the smartphone, and then insert it back and start the device. It may well happen that the problem will be solved by itself.

    If these the simplest ways did not give any results, well, proceed to the next steps.

    Now we will analyze each error in detail and tell you, how to connect wifi on tablet or smartphone.

    First of all, try restarting the Wi-Fi distribution source itself - the router. Perhaps there was some kind of failure, which will help to cope with the reboot. If this simple step does not bring any results, proceed to further instructions.

    Problem Solving Option #1 - Changing Router Settings


    Your device has successfully connected to the network, but nothing is loading? The problem may be in setting up the router if you are doing this for the first time on your device. Make sure the router is sharing internet. To do this, try connecting another gadget to it. If he remains deprived, then you should carefully study the settings of the router. On the WAN (or Internet connection) tab, check that the specified connection type matches the one provided by your ISP (dynamic IP, static IP, etc.). Depending on the type of connection, additional parameters should be specified (password, login, DNS, IP). These settings are also provided by the ISP.


    It happens that the provider binds to the MAC address of the computer. In this case, after connecting the router, this address does not match - and the Internet does not work. If you have this exact situation, connect the router to your PC (whose MAC address is specified in the settings) directly via network cable. In the router settings on the WAN tab, click "Clone MAC Address". Save the settings and reboot the router.

    Check that the settings of the network/wireless adapter are the same as those of the router. Otherwise there will be a conflict - the Internet will not work. If you did not turn off automatic DNS and IP acquisition, then everything should work.

    To change the settings, open "Network Center" - "Change adapter settings". If the connection to the router is via a cable, then you can click on "Connect via local network» right click mouse and select "Properties". In the window that opens, select "Obtain IP automatically" and "Obtain DNS automatically". We save the settings.

    Problem Solving Option #2 - Channel Change

    If you used to connect to your Wi-Fi network without problems, but today you suddenly couldn’t do it, try changing the channel. To change it, go to the tab "Wireless network" in the router settings - and select another channel there(Channel). After saving the changed parameters, you should reboot the router and try to connect again. If nothing worked the first time, try selecting the next channel and repeat all the steps again.

    Problem solving option number 3 - deleting the connection

    Pretty simple and often effective method restoring the network - deleting the connection. To do this, on your smartphone or tablet, select the network, click "Delete", and then try to connect to it again.

    Problem Solving Option #4 - Password Verification

    If your device gave you an "Authentication ..." error, you should check that the entered password is correct, as well as the security settings. If you have already entered a password, then this item will not appear until you delete and try to connect to your network again. Enter the password carefully when reconnecting. If it's still not the case, set the security type to WPA2.

    Problem solving option No. 4 - changing the operating mode

    When the message “Saved, WPA \ WPA2 protection” appears, you should check the speed / mode of the wireless network (Wireless) in the router settings, since the smartphone may not always support the mode of operation of the router. You need to set the mixed mode to auto(b/g/n) instead of n, g or b.

    If this method does not help, try changing the encryption type (WPA-PSK, WPA/WPA2). Enter a new password of at least 8 characters. Do not forget to save the settings and reboot the router, specifying a new password when connecting on your smartphone or tablet.

    Problem Solving Option #5 - Changing the Channel Width

    You can also try changing the width of the channel. As a rule, in the settings you can choose: Auto, 20 MHz, 40 MHz. Then: Saving - Reboot - Checking the performance.

    Consider how to turn a smartphone into a router using an example HTC One v.

    Connect first Mobile Internet. Then go to settings under " Wireless connections and networks", click on "More". You will see a window " Wireless network”, where you will need to select “Wi-Fi router and USB modem”. In the window that opens, select "Router Settings" and enter the following data:

    • router name/SSID - Wi-Fi network name - specify any (in Latin letters);
    • security - leave WPA2;
    • password - set a password for the Wi-Fi network - from 8 characters ( letters and numbers).

    All the same parameters must be specified to run WiFi router, check the box next to " Mobile WiFi router". After that, an icon will appear on the panel that the router is running. Now your smartphone works as a Wi-Fi router and can distribute the Internet.

    This will help you special program Virtual Router Plus (or Virtual Router). It will allow you to access the Internet from your device by turning your laptop into a router. A prerequisite is that the PC must be connected to the network via a cable or USB modem.

    When the program is installed, enter the following data:

    • network name SSID - give the name of the network you will distribute;
    • password - enter a Wi-Fi password of at least 8 characters;
    • shared connection - select the type of connection through which your computer is connected to the Internet.

    After entering the data, start the virtual router. Now you can connect via Wi-Fi to your network from other devices.

    Often users are faced with the problem of why the smartphone does not see Wi-Fi. The point here is not in the settings of the smartphone, but in the settings of the router. Once again, carefully check all the parameters, reboot both devices. If the data is entered correctly, then the network should show up.

    We hope that all our tips have helped you connect to the Internet via Wi-Fi - and have a good time wandering around the world wide web.

    Articles and Lifehacks

    The task of how to set up Wi-Fi on a smartphone once arises before most owners of modern devices. If the gadget operates on operating system Android, the problem is solved very simply and quickly.

    Setting instructions

    If the mobile device has automatic settings, then you don’t have to do anything complicated:
    1. Go to the "Settings" category.
    2. Here you should select the “Wireless Networks” block from all the tabs presented. In some smartphones, this category may be designated as "Network", from which you can enter the "Wi-Fi" section.
    3. Opposite the selected category, the user needs to check the specially designated checkbox. There is nothing to look for here. The block should be called "Wi-Fi".
    4. Then you need to go here to the "Wi-Fi Settings" section. At this point, you should enable notifications that will come when new points are detected when they fall into the range of the device.

      This will allow you to see the name of the "source" when the smartphone enters the radius of the found Wi-Fi network. In this case, a special icon will appear indicating whether it is password protected or not.


    You won't have to do anything particularly difficult. Owner mobile device follows:
    • With all of the above functions enabled, simply add a network. To do this, just click on the selected point.
    • Then the gadget will be in automatic mode connect to it when it is detected, since the IP address is already stored in the smartphone's memory.

      If the network is closed with a password, then the cipher will need to be entered in a special field that appears.

    It should be borne in mind that you can also configure Wi-Fi on the device manually.

    If the point that distributes the Internet to wireless gadgets, does not automatically assign IP addresses, which indicates that the DHCP server function is disabled, then you will have to work a little.

    You can connect to a given network only if you know the range of IP addresses of this point. You just have to enter any unoccupied address that is in this range.

    You also need to fill in another field, which is designated as a gateway. Under this parameter, you need to understand the IP of the access point or router that distributes the Internet. You may also need a netmask, DNS 1, DNS 2.

    If you notice an error, select a piece of text and press Ctrl + Enter
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