Every second subscriber of the Megafon network at least once in his life faced a situation when money begins to disappear from his mobile account. People who are used to controlling the cost of sending SMS and making calls simply do not understand why their balance is decreasing day by day. It's all about paid subscriptions. Perhaps they were connected by you by accident or imposed by the operator. Want to get rid of spam and promotional messages? Then we recommend that you read this article. It details how to disable paid subscriptions to Megafon.
First you need to find out exactly which mailing lists the Megafon-PRO subscriber subscribed to. Disabling a subscription that is unnecessary and uninteresting will not be difficult at all. But we will talk about this later. In the meantime, let's focus on ways to obtain information about connected services. You can choose the option that is convenient for you:
1. Sending a USSD code. On the telephone keypad, dial *505# and the call button. After a couple of seconds, a message should come with a list of services that you connected earlier. Set aside only interesting and useful options of Megafon-PRO. Disabling a subscription that is not needed is quite simple. You just need to click on the "Delete" button.
2. Sending SMS. The text of the message consists of one word - "INFO". We send it to number 5051. The response SMS will contain information about your subscriptions.
3. Use of the "Service-Guide" system. This option is suitable only for those subscribers who have registered on the mobile operator's website. If you are one of them, then you need to follow these steps:
Visit the "Personal Account" on this site.
Go to the section "Changing a set of services". At the same second, a tab will open containing a list of connected services with an indication of their cost.
Carefully study the list of Megafon-PRO options. You can disable a subscription that is of no interest to you with just two mouse clicks. Most likely, this list will include several mailing lists mercilessly eating money from your mobile account.
4. Call to the operator. Did you manage to get information about connected subscriptions yourself? Do not despair. In such a situation, you should rely on the help of the operator. Just dial 0500 and press the call button. A specialist will solve your problem in minutes. However, you must understand that in order to obtain such information, you must provide the operator with some information about yourself - provide passport data and name the code word.
There are more and more cases of mobile fraud every year. Subscribers, without suspecting it, fall into traps. How does it happen? There may be several options here. For example, a person without his consent was signed up for paid mailing lists. Also, funds are debited from the mobile account for downloaded content. Many subscribers receive messages with links to various sites. Someone immediately deletes them or puts them in the "spam" category. However, there are people who follow these links, and then are surprised that money disappears from their Megafon accounts. Not all subscribers can disable the subscription to the site. Some of them are easier to come to terms with the loss of money.
You have disabled unnecessary mailings, but this does not guarantee complete elimination of ads and spam. However, do not get upset and worry ahead of time. You have the option to block paid services and subscriptions. To do this, follow these steps:
Step #1. Send an SMS to number 5051 with the word "Off" or dial *505*000# after making a call.
Step #2. Send a message to 5051, specifying "Ustban1" in the text (without quotes).
Step number 3. Call 8 800 550 0500 (free of charge for all residents of the Russian Federation).
The Megafon company always takes care of its customers, offering them favorable tariff plans and interesting options. Recently, a lot has been done in the field of security. The "Stop Content" service will help subscribers protect themselves from unforeseen expenses that arise when accessing paid "short" numbers.
To activate this option, dial *105*801#. After a couple of seconds, an SMS should come with a notification of the actions taken. Now you don't have to worry about paid messages, USSD requests and content provider subscriptions. They will no longer come to your phone. The service is provided free of charge, which is good news.
The answer to this question is of interest to all people who fall for the tricks of intruders. It will be difficult to return the money, but still possible. To begin with, try to collect as much information as possible about the incident that happened to you. What might be needed? The time the message was sent, the website address or short number and, of course, the exact amount (up to a penny) debited from the account. We also recommend taking a screenshot.
Where to provide the collected information? You can contact the nearest Megafon office. In addition to evidence, you will need a statement. In most cases, Internet service providers are responsible for illegal debiting of funds. Therefore, you can be sent to the office of the company renting a short number. If you get a refusal there, then feel free to contact the police.
The Internet is an integral part of our life. Using a special modem, Megafon subscribers can listen to their favorite music, download videos, chat with friends on social networks and much more. The only thing that darkens this whole picture is constant mailings containing spam and advertising. What should Megafon-Internet users do? How to disable a subscription that eats money and spoils the mood?
You need to proceed as follows:
1. Visit the operator's website and find out exactly what subscriptions you have.
3. In order to prevent SMS with subscriptions and other content from being sent to Megafon-modem in the future, it is necessary to prohibit the mobile device (tablet, PC) from accessing the http://wap.megafonpro.ru website.
The article contains instructions that will allow Megafon subscribers to turn off unnecessary subscriptions, saving money, time and nerves. We hope that the information provided by us was useful to you.
In a situation where funds are systematically debited from the balance of the phone without any objective reasons, the provider should not be immediately accused of unfair fulfillment of its obligations. Any operator, including Megafon, values \u200b\u200bits reputation and in no case will withdraw money from its user's personal account without good reason. Here you need to carefully analyze the optional functionality of the number and understand which paid services that are useless for you were activated as part of a package offer, and which ones due to your own carelessness.
In the article:
Unfortunately, not a single subscriber is insured against the risk of getting an unnecessary paid subscription or even several. You can subscribe to additional paid services both through your own fault and while surfing the Internet.
Often, out of interest, a subscriber accepts mailing lists of invitations to use information, entertainment, news and other subscriptions, losing sight of the moment with regular payment. Some time passes, the service becomes unnecessary and forgotten, and then the user is surprised to find an incomprehensible write-off of funds.
Traveling across the expanses of the World Wide Web also poses a clear threat of automatic and imperceptible for the subscriber to connect a subscription to some dubious resource. Therefore, it is very important to know how to disable Megafon subscriptions and save yourself from unnecessary overpayments, the amount of which can be quite substantial.
Tarif-online.ru Internet Assistant has prepared a compact and up-to-date review on this topic so that you can quickly identify the entire list of activated services and disable all paid subscriptions.
To optimize the spending of balance funds, it is imperative to be able to disable paid services in various ways. We will consider them all so that you can choose the most convenient deactivation options for you.
To understand which subscriptions need to be canceled, you first need to get the entire list of enabled options by sending a USSD request * 505 # from your phone . In response to this command, the subscriber will receive a system SMS-message, which must contain the connected paid services and codes for their deactivation. If SMS does not contain commands to disable, you need to find them by the name of the subscription on the official website of the provider.
To cancel the Megafon paid mobile subscription, use the USSD command in the format * 505 * 0 * disable code # .
The list of subscriptions used can be obtained via SMS with the text STOP, which is sent to number 5051. The response SMS will contain not only all working paid services, but also detailed instructions on how to disable them.
Here, various options are possible, both with writing a command to unsubscribe, and the numbers of the SMS recipient. Most often the message looks like STOP shutdown code and sent to 5051 or 5151. But other variations of writing the command are possible (Otp Stop No No Unsubscribe), so it is very important to follow the instructions received.
The SIM menu function allows you to use the integrated phone menu functionality. To do this, select the "SIM Tools" section (another name is "Megafon PRO") and alternately find the items "Megafon Services" and "My Subscriptions". By selecting this option, the subscriber will receive an SMS message with a list of subscriptions, detailed instructions and deactivation codes.
Important! If your Megafon SIM card does not have a SIM menu, you need to contact the provider's office to replace it with a more modern version of the SIM card.
Application is one of the most comfortable and effective ways to change the number settings, including in terms of disabling tariff options, services and paid subscriptions. Having entered his client page, the user needs to use the "Service Management" section. This item of the main menu of the Personal Account provides for the deactivation of both individual subscriptions with the “Disable” command, and the radical setting of the number using the “Disable all mailings” button, which allows you to get rid of all subscriptions in one click.
The same features are provided in the mobile application "MegaFon. Personal account”, designed for smartphones and tablets with the mobile Internet function.
Another convenient way to disable all paid services. To do this, you need to go to the official portal "Mobile Subscriptions" and enter your subscriber number in a special box in the upper right corner of the page. In response to this action, the service will send an SMS with a password to the subscriber, which will provide access to change the subscription settings. To unsubscribe from unnecessary services, it is enough to activate the "Unsubscribe" button next to each of them.
A universal, but not always convenient way to refuse paid services will be to call the operator at 0500 (from a mobile phone) or 88005000500 (from a landline). By choosing this method, the subscriber runs the risk of spending considerable time dialing a specialist and explaining the situation. In addition, you will have to go through the procedure for identifying the owner of the number by providing passport data. On the other hand, the operator is guaranteed to turn off all unnecessary options and subscriptions that require payment.
A visit to the provider's office is perceived by many as too troublesome to solve problems associated with changing SIM card settings or tariff options. But it is not so. Having entered the Megafon branded communication salon, providing a passport to confirm the right to own numbers and expressing their wishes, the subscriber without fail receives professional, prompt and free service.
Now the user does not need to independently understand the nuances of subscriptions, search for and send disable codes, visit sites and use various services. All these operations will be performed by the salon manager for him. For older people, this is of great importance and brings great user comfort.
We hope that the article of the mobile assistant site was useful for you and now you can correctly and quickly cancel an unnecessary subscription. To avoid further unauthorized spending due to paid services, you can use the free Stop Content option, which protects your phone from automatically connecting subscriptions. To activate the service, you need to generate a USSD request * 105 * 801 # . To disable it, use the command * 526 * 0 # .
When subscribers start debiting money on their account for no reason, then it's time to think about how to disable subscriptions. As a rule, the main reason for incomprehensible write-offs from the account is connected paid subscriptions or paid services of this cellular communication.
The operator does not need to deceive its subscribers and take money from their accounts. He's got plenty of ways to legally cash in on us. People subscribe to some subscriptions themselves, and then they simply forget about it. They subscribe to others automatically when changing the tariff, since subscriptions are connected there by default. In any case, you need to learn how to control your expenses. And the Internet assistant will help you with this.
The first and easiest way to turn off paid services and subscriptions is to use the Service Guide (or personal account). To do this, you need to go to the site https://lk.megafon.ru/login/ and register or enter your account. How to enter your personal account, we wrote in this.
When you enter your personal account, you need to select the "Services and Options" section
In the menu that opens, you will see all connected services and subscriptions with a detailed description. The fee for each of them will be indicated next. You will also have the opportunity to disable them by clicking on the button opposite the service or connect new ones.
The second way to disable subscriptions via the Internet is to go to the moy-m-portal.ru website from your mobile phone. If you access this site from a computer, it will not be available. Then in the section My Subscriptions» Select the subscription you want to disable. After that click " Further", then " Unsubscribe».
If you do not have Internet access, then you can disable subscriptions via SMS. To do this, send an SMS message with the text " Stop XX» to number 5151 , Where XX— subscription code. You can find out commands and SMS codes for disconnection.
For example, let's take the subscription "Dating universlove.ru". To unsubscribe from it, you need to send an SMS with the following content STOP 6310 to number 5151 .
First of all, it should be noted that there is no one USSD command with which you could immediately disable all subscriptions. For each subscription, you must use a different combination of numbers. In addition, not every subscription has the ability to disable it via the USSD command.
First, find out which subscriptions you have connected. To do this, dial the USSD command on your phone *505# and press the call button. After that, you will receive an SMS with a list of all connected subscriptions with commands to disable them. But sometimes it happens that only names come in SMS without indicating codes. In this case, we recommend that you use any of the other methods we have considered.
Another not the most convenient, but effective way to disable subscriptions is to visit the nearest communication store. In order to be served in the communication salon, you need to have your passport and some free time with you. This service will be free.
And finally, one more way to completely get rid of paid subscriptions. The operator has an option like prohibition of paid content short numbers. The service allows you to restrict access to paid entertainment SMS, USSD, voice services of content providers, as well as to numbers of the Mood service. To activate this service, you need to dial a short command on your phone: *526# and press the call button. To disable the service, you need to dial the same command.
The ban applies to premium service numbers of content providers and Mood service numbers.
This service does not apply to:
ATTENTION
After activating this service, you will still be able to make purchases through Pay By Click (purchases in social networks, etc.). Also, there is no disconnection of existing subscriptions for subscribers. Therefore, we recommend that you first disable all connected subscriptions, and then activate this service.
This service is provided free of charge on all tariff plans.
Now you know all the available ways to disable paid services and subscriptions.
Mobile subscriptions can often bring more negative emotions than positive ones. Why? Constant withdrawals of funds, anxiety with completely unnecessary SMS messages, notification with anecdotes and horoscopes - all these are absolutely meaningless subscriptions that, over time, begin to spoil the nerves. For this reason, many subscribers of Megafon OJSC begin to wonder, “How to unsubscribe from Megafon subscriptions?”
To disconnect from unwanted options, MegaFon subscribers can use the following methods:
Today, mobile offers are, as a rule, paid entertainment services created for the convenience and comfort of subscribers. If you want to be aware of the weather for tomorrow, keep track of exchange rates or just cheer yourself up with jokes, you can arrange any service you like for sending such information. However, as practice shows, such entertainment services very quickly begin to bother, which leads to the desire of subscribers to get rid of them, by all means. And then a logical question arises: “What services am I connected to, and how can I remove them?”
The answer to this question will be all the information collected by our portal, which will be useful to any interested visitor. Tired of wasting money on pointless entertainment services? Would you like to unsubscribe from unnecessary jokes and news? – Use the options below and save your nerves and money now!
IMPORTANT: All the information provided is relevant at the time of writing, therefore, to clarify the necessary key combinations or other information, we suggest that you visit the official website of Megafon OJSC.
In order to successfully unsubscribe from all connections, you are offered several ways:
If you decide to connect the Mobile Subscriptions service, you need to know how this issue can be resolved.
Today OJSC Megafon offers the following options:
In this way, you can connect to news, jokes, weather and other useful services.
So, for example, information can be obtained in the form:
IMPORTANT: The phone must support multimedia data transmission, and in case of receiving MMS, the required data reception parameter must be activated.
To find out the name and conditions of the current tariff, go to your Personal Account and select the "Tariff" section or dial a free command * 105 * 3 #
You can change the tariff
You can switch to any tariff, except for the archive one. The cost of the transition is indicated on the page of the selected tariff.
When changing the tariff, the packages of minutes, SMS and Internet connected within the current tariff will “burn out” and will not be valid at the new tariff. The written-off subscription fee is not recalculated.
Review sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
Apply with your passport to any MegaFon salon in the Home region, on the territory of which the contract was concluded. You can get a new SIM card for free and continue using your number. The tariff and all terms of service remain the same, it is not necessary to conclude a new contract for the provision of communication services.
Was the information helpful? Not reallyReview sent. Thank you!
The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, access to the Internet. If you do not use communication services for more than 90 calendar days in a row on tariffs for calls and for more than 180 calendar days in a row on tariffs for the Internet, the subscription fee for keeping the number starts to be charged daily.
In case of non-use of communication services for any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services regarding this subscriber number is considered terminated at the initiative of the subscriber.
The amount of the subscription fee for keeping the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber, is indicated in the description of your tariff. You can find it in the section Tariffs or Archive of tariffs.
If you do not use communication services for more than 90 days with a zero or negative balance of your Personal Account, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application in the MegaFon salon.
If you plan to not use mobile communications for a long time (more than 90 days), block your number.
Was the information helpful? Not reallyReview sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
Pick up a beautiful, easy-to-remember number in an online store or in a MegaFon salon.
The cost of the room depends on the class of the room: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the Number Selection service.
The service operates in two modes:
In any mode, you will receive an SMS with the number of the person who called your previous number.
The service does not work if the balance on the old number is negative or zero, and also if the old SIM card is blocked.
Was the information helpful? Not reallyReview sent. Thank you!
Widget - an element of the MegaFon application Personal account. It is not necessary to enter the application - the remaining minutes, SMS, megabytes, balance of the Personal account will be displayed on the screen of your smartphone.
For the widget to work, install the MegaFon application on your smartphone / tablet Personal account. For Android OS, the application must be installed in the smartphone's memory, not in the SD memory. Go to your smartphone settings and activate the widget.
The appearance of the widget and the number of residues that will simultaneously be displayed on the smartphone screen differ depending on the OS.
Was the information helpful? Not reallyReview sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
Use any convenient way:
Was the information helpful? Not reallyReview sent. Thank you!
Choose any convenient way:
Was the information helpful? Not reallyReview sent. Thank you!
To call with an insufficient balance, use the service Call at the expense of a friend, and your interlocutor will pay for the call.
Dial " 000
” and subscriber number, starting with “ 8
" or " 7
", For example: 000792ХXXXXXXX.
The service is valid only for calls to MegaFon numbers.
To credit a conditional amount to your account at any convenient time and continue using mobile services, activate the Promised payment by typing the command * 106 # . The service is paid.
Was the information helpful? Not reallyReview sent. Thank you!
Mobile subscriptions are information and entertainment services that combine music, videos, pictures, texts and mobile applications of various topics. Check out the full catalog.
The subscription fee is charged in accordance with the Subscription Terms.
To find out which subscriptions are connected, go to your Personal Account, select the "Services and Options" section, the "My" subsection, which will display a list of subscriptions connected to your subscription number
Was the information helpful? Not reallyReview sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
MegaFon does not record calls from subscribers.
Was the information helpful? Not reallyReview sent. Thank you!
You can set or cancel call forwarding in the phone menu or in your Personal Account. See the terms and cost of setting up call forwarding on the service page.
If the set call forwarding does not work, check if there are any restrictions on your number and if the number is correct.
Was the information helpful? Not reallyReview sent. Thank you!
To find out who called you while the phone was turned off, out of network coverage or while you could not answer, activate the Who called+ service. You will receive a missed call SMS on behalf of the person who tried to call you. The SMS will indicate the number and time of calls.
Was the information helpful? Not reallyReview sent. Thank you!
1 - Fire Department;
2 - police;
3 - emergency;
4 — emergency service of the gas network.
Emergency phone numbers:
Emergency - ;
Calls to emergency numbers are free. You can call if there is no money on the account, and even from a phone without a SIM card.
Was the information helpful? Not reallyReview sent. Thank you!
Block the number.
Free blocking period - 7 days. Then the monthly fee starts to be written off. All communication services on the number before the blocking is activated are paid by you. If your phone is stolen or lost, please let us know as soon as possible. This is necessary so that a thief or a person who finds your phone cannot use the money in your account.
Get a new SIM card with your old number.
Try to find a phone.
Contact the police and write a statement about the theft. Your phone may be found.
If you've lost your iPhone or iPad, use the Find My iPhone feature.
If you have lost your Android phone, use the find device function.
Was the information helpful? Not reallyReview sent. Thank you!
Was the information helpful? Not reallyReview sent. Thank you!
When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
When you leave for other countries, as well as for the Republic of Crimea and the city of Sevastopol, where there is no MegaFon network, you need to make sure that you have activated the Roaming service. It is needed so that you can use communication services in the networks of other operators.
Was the information helpful? Not reallyReview sent. Thank you!
The cost of communication services while traveling in Russia may differ from the cost in the Home region. You can find detailed conditions in your Personal Account, in the description of your tariff or with the help of a free team * 139 #
Was the information helpful? Not reallyReview sent. Thank you!
There is no MegaFon network in the Republic of Crimea and the city of Sevastopol, so make sure that you have activated the Roaming service before your trip. It is needed so that you can use communication services in the networks of other operators.
How to find out if roaming is enabled on your number:
You can find out the cost of services on the page or in the description of your tariff.
Was the information helpful? Not reallyReview sent. Thank you!
The easiest and most convenient way is the MegaFon mobile application or Personal Account. You will be able to check the balance, enable or disable services and options, order itemization of expenses and ask a support question in the chat.
In roaming, you do not need to change the mobile Internet settings.
Note!
Some phones may restrict data roaming. Go to settings and check if mobile internet is enabled while roaming.
Was the information helpful? Not reallyReview sent. Thank you!
