The Microsoft account password on your phone is out of date. Microsoft account recovery methods. Recovery success depends on you

With the help of a single account users get the opportunity to use many services from Microsoft: cloud storage OneDrive, Office settings sync, Windows app store, Skype and so on. WITH Windows release 8 users can also use the account password to log into the operating system. This article describes how to recover your Microsoft account if you've lost the ability to sign in to it.

It is worth noting that if you use your account to log into Windows, then without a password you will not be able to log in in any way. In this case, you need to go to the browser from any other device (for example, from a smartphone) and restore access to the Microsoft website.

One-time SMS password

To start working with your account, you need to go to the site https://login.live.com/. You can try to login using your address Email or attached phone number. If you do not remember the password, or it does not match, follow the instructions below:

How to reset your Windows password

If the previous option did not help, and you could not log in using the SMS code, you need to restore your account through a special form. To do this, you need to do the following:

You should now be able to log into Windows or other required services.

If you have forgotten the password you use to sign in to services such as Outlook.com, Skype, OneDrive, and Xbox Live, you may need to reset the password.

First, make sure Caps Lock is off, as the password's case is important. If you are sure that you are using the correct password, but you are still unable to log in, this means that your account has been compromised.
To reset the password:
- Go to the Reset Password page.
- Select a reason for resetting your password, and then click Next.
- Enter the email address of the Microsoft account you are trying to recover.
- Enter the characters that are shown on the screen, and then click the Next button.
- If account security information has been added to your account, you will receive a one-time code sent to your phone number or email address. If you enter this code on the next screen, you will be able to create a new password.

Windows 10 computer

On the sign in screen, enter your Microsoft account name if it doesn't appear. If there are multiple accounts on your computer, choose which one you need to reset.
Select I forgot my password, below the password text field.
On the screen Account recovery enter the characters that appear in the text box below Enter the characters you see, and then click Next.
On the screen Data checking select the option to receive the security code via SMS or email. If you choose SMS option, enter the last four digits of your phone number, and then tap Send Code .
After receiving the code in an SMS message or email on another device, enter it, click Next.
On the screen Password reset, create a new password. This will allow you to set a new password. Click Next to return to the login screen.
Sign in with your new Microsoft account password.

Administrator account password is the protection of your data from unauthorized access by unauthorized persons. Of course, it is important to protect documents if, for example, the computer is in the office and any employee can copy, steal or even delete your data.
There are cases when the user simply forgets the password. The situation is extremely unpleasant, right? And what to do in this case, how to find out the password? Don't demolish Windows. Especially if important documents or memorable photos and videos are stored there.

How to recover a lost Microsoft account password

Usually, when Windows installation 10, a Microsoft account is linked to it. And if you are “lucky enough” to forget the password for this account, then you can reset it. This is done very simply.

If you do not have an additional device, and therefore the ability to access the Internet, to do the steps below, but you have installation disk or flash drive, then add a user using the method described in the last section of this publication. Log in to Windows as this temporary user, and use the Internet to recover your lost password using the instructions below.

So let's get started:

If for some reason you do not have access to your mailbox, then select the item "This verification option is not available to me."

After you have entered the code sent to you on Mailbox, you will be prompted to merge all your accounts under one password. Click "I understand" if you agree with the offer or "Cancel" if you do not want to merge your records.

Note: when you select the "Got it" button, your entered the password will apply to all your accounts Microsoft, this is both Skype and Office, which you linked to the mailbox specified during registration.

Thus, the password reset procedure was successful, now you can log into the computer using the new password.

How to restore access to a computer using a Windows 10 distribution

There is another way to restore access to a computer or laptop for which the password has been forgotten. The method is not similar to the previous one: it will be necessary to replace the utility " Special abilities" on the screen windows lock 10 per command prompt with administrator rights.

To restore access in the second way, you will need system image. This must be an image of exactly the system that is installed on the PC, necessarily of the same bit depth. After you have prepared it, follow the steps given later in the article exactly.

You can use an image disc or a USB stick. If you have a boxed version, then simply insert your disc into your DVD drive and follow the instructions below. If not, then you can create it by downloading the image from the official site.

By the way, or anyone, even an inexperienced user, can follow the simple and understandable prompts of the Windows 10 installer.

Your sequence of actions should be like this:

Restart your PC and at the moment of restart, vigorously press one of the keys: F1, F2, Delete. Usually these keys are used, but in some cases it can be any other key from the F1-F12 function row, possibly some others. Your goal is to get to the options menu Windows boot 10. When the PC boots, there may be a hint about which key to press to enter the BIOS.
In BIOS, set the first priority for booting the system from a disk or flash drive (depending on what you are booting from). If in your BIOS you saw several boot options and they all begin with the word USB, then select the item USB-HDD. Sometimes you have to try different variants write a system to it or perform a more complex BIOS setup. We recommend using the program to write the system to a USB flash drive. Rufus.
Start the reboot by first inserting the prepared disk or USB flash drive into the computer with way Windows 10. In the process, press any key to start loading the disk or installation flash drive.
In the first window that appears, click Next.
Select " Troubleshooting". It may be necessary in some cases to press the menu sequence " System Restore»→« Diagnostics»→« Extra options».
Then click the " Command line».
If you know exactly on which disk the operating system is installed, proceed to the next step. If not, then in the command line console that opens, browse the contents of the disks of your PC in order to find the folder " Windows". Enter the commands in sequence: dir c: then dir d: or dir e: This is necessary in order to determine on which disk the system is located. In the example below, this is drive "d:"
Enter the command: copy d:\windows\system32\utilman.exe d:\utilman.exe This will create a copy of the utility accessibility. You will need this copy to restore this utility later.
The following command will replace utilman.exe with standard program cmd.exe (this is the console or command line file) from Windows package. Enter the command: copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe Confirm your choice by typing the letter y or word yes and press Enter .
Restart your computer in normal mode, the disk can be ejected.
On the Windows 10 login screen, click on the accessibility button in the lower right corner of the screen: a command prompt window with the necessary rights will open.
Now you can view the list of users with this command: net user Select the user you want to change the password for and enter the following command: net user Username Password For example, the command might look like this: net user Alex rFgfd35sGc
This way you will reset your password and replace it with a new one.
After successfully changing the password, return the deleted utilman.exe utility using the move command. To do this, you will have to restart your PC again with bootable flash drive , repeating steps 3-6, and run the following command:
Reboot your PC again and use the password you just created for your administrator account or any other.

Remember that if you do not return utilman.exe by following the instructions in step 13 to its original place, then any user who has access to the PC will be able to change the password and log into the OS.

How to create a new user if you forgot your Microsoft account password

If you have a Microsoft account, you won't be able to change your password using the previous method. However, you will be able to access the Internet (if you don't have another computer or laptop available) by creating another user and through it log in to the system. After creating this user, the system will take a long time to configure and don't be afraid. You will also not be able to access your documents, applications, and files, but you can go online and reset your password on the Microsoft website by following the instructions at the beginning of this article.

Create a new user account:

To make the added user an Administrator, the following command will help: net localgroup Administrators Username /add

Remember passwords or write them down and store them in a safe place, in a notepad or in a special notebook.

As you can see, following the simple tips described in the article, you can easily and quickly reset your account password and restore access to important documents and data. Try and you will succeed.

office for home

office for home. This can be an Office 365 subscription or a one-time purchase of a suite or standalone Office application. These products are usually associated with a personal Microsoft account.

Office 365 subscriptions:

Office 365 Home
Office 365 Personal
Office 365 for students

One-time purchase versions of Office 2019, Office 2016, and Office 2013: The following products include fully installed Office applications.

Office Home & Student
Office Home & Business
office professional

Individual Applications Office 2019, 2016 and 2013 available for one-time purchase

Word
excel
PowerPoint
OneNote*
Outlook
Access
Publisher
project
Visio

Advice:*OneNote classic is only available in 2016 and 2013. Starting with the release of Office 2019, OneNote for Windows 10 will be the default for Office 365 and Office 2019 users. See our FAQs.

Office for business

If you use one of the following Office products, it belongs to the plan Office for business. These products are usually associated with a work or school account, and the license for Office (if included with the subscription) is provided by the organization or school.

Office 365 subscriptions: The following products include fully installed Office applications.

Office 365 business
Office 365 Business Premium

Office 365 ProPlus
Office 365 Enterprise E3
Office 365 Enterprise E4
Office 365 Enterprise E5

Office 365 Business Premium for Nonprofits
Office 365 Nonprofit E3
Office 365 Nonprofit E5

Office 365 U.S. Communities of government organizations G3
Office 365 U.S. G5 Government Communities

Project Online Professional
Project Online Advanced

Visio Online Plan 2

Office 365 subscriptions without fully installed Office apps

Advice: These Office 365 subscriptions do not include desktop apps that you can download and install, but in most cases you can access online versions of Office apps in a web browser. See Free Office Online Apps for more information.

Office 365 Business Basic
Office 365 Enterprise E1
Office 365 A1
Office 365 Business Essentials for Nonprofits
Office 365 Nonprofit E1
Office 365 U.S. Government institutions G1
Project Online basic
Visio Online Plan 1

Volume license versions of Office 2019, Office 2016, and Office 2013

Office Professional Plus

Account associated with your product office for home, is the email address you used when you first purchased or activated Office, or the email address you use to sign in to the account portal to install or manage Office.

For username and password help, select one of the options below:

Have additional questions?

If none of these options work and you still can't remember your Microsoft account, see If you can't sign in to your Microsoft account for more troubleshooting advice.

The email account assigned to you by your organization or school is associated with the copy of Office that was issued to you. Select one of the options below to get help recovering your username or password.

Get the username and password from your administrator

Contact your administrator who can recover the username and reset the password for your work or school account.

If you are using Office 2016, open any Office application to see the username

If you have Office 2016 installed, finding the work or school account associated with Office is usually as easy as opening the desktop app from the suite.

You remember your username, but you forgot your password and need to reset it

If your administrator has given you permission to reset your password, go to passwordreset.activedirectory.windowsazure.cn/ . If you don't have permission to change your password, contact your administrator.

If your administrator has given you permission to reset your password, go to passwordreset.microsoftonline.com/ . If you don't have permission to change your password, contact your administrator.

You remember your password but want to change it

You can only do this if your administrator has given you permission to update your password in Office 365.

Your organization uses Office 365 operated by 21Vianet in China

To sign in to Office 365 operated by 21Vianet in China, use https://login.partner.microsoftonline.cn/ .

Your organization uses Office 365 Germany

If you are trying to sign in with the correct address but don't remember your username and password, contact your administrator.

Sign in with a personal account instead of work or school

If you're trying to sign in to Office with your personal Microsoft account, but you're already signed in with your work or school account, you must sign out and sign in with the correct Microsoft account (or vice versa).

You can also open a private browsing session in a new browser window. (If you don't know how to do this, see your browser's help.) If you open a private browsing session, your browsing data (history, temporary Internet files, and cookies) will not be saved and you will be able to sign in with a different account.

And now I can not enter the operating system?

I logged into Windows 8.1 on my laptop using a Microsoft account, now I can’t log in to the system, because I forgot the password and an error occurs when I enter it. " Wrong password. Make sure you're using a password for your Microsoft account."

All your articles on this topic did not help. It is undesirable to roll back the laptop to factory settings. I'm waiting for help.

Hi all! Most recently, the admin wrote, but none of them will help if you log into the operating system with a Microsoft account, in which case you need to create in the environment win recovery 8.1 a new user with administrator rights and sign in, then change the password to a Microsoft account. It is not difficult to do this, and I have prepared detailed instructions for you.

Note: The two most simple ways. More

When the initial system installation window appears, click Shift+F10. Will open command line.

First, in the recovery environment, we need to find out the drive letter installed Windows 8.1, enter the command notepad

Notepad opens. File->Open

Click on "This Computer" and find the files of the installed Windows 8.1 on the disk ( C:).

We return to the command line window and enter the commands:

copy c:\windows\System32\utilman.exe c:\- the command creates a copy of the utilman.exe file in the root of the drive (C:).

copy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe- the command replaces the utilman.exe file with cmd.exe. When prompted to replace, enter Yes .

We reboot the laptop.

In the initial login window, click on the button to call the "Ease of Access Center",

but the command line opens instead, because we replaced the file utilityman.exe, responsible for the launch of the "Ease of Access Center", on cmd.exe.

We enter the command

net user Chaser /add

create a new user (Chaser - the name of the new user. You can set any name, at your discretion).

We enter the command

netplwiz