Windows.  Viruses.  Notebooks.  Internet.  office.  Utilities.  Drivers

Quite often, users contact the service center with the following problem: the computer does not see the scanner / MFP. Due to the fact that the problem is popular, there is a large number of options for its solution. Below are five effective ways.

Is the connection correct?

Typically, the problem described occurs because the cable is damaged or not inserted correctly. First of all, you need to check whether the connection is secure, whether the correct USB connector is being used, and whether it is working. You can try to insert the cable into the port where the mouse or keyboard is connected. Some printers have a power button that is hidden on the back of the case. It needs to be pressed. If the connection still does not appear, then you should proceed to the second method of solving the problem.

Are the drivers installed?

The computer does not see the Canon scanner (or any other company) if the necessary drivers are not installed on it. Sometimes they may not fit properly. In order to reinstall them, you should use the disk that came with the scanner. If for some reason it is not there, then you can use the official website of the technique. The manufacturer must download drivers for it. It is important to choose the right ones that are suitable for both equipment and operating system. If the drivers are installed, but do not work correctly, then before reinstalling them, you need to uninstall the original version.

What are the settings?

Sometimes the computer does not see the scanner due to certain settings. It may be that another device is assigned by default. You need to go to the settings, in the list of equipment. After that, you should find the name of the scanner and click on it with the right mouse button. Select "Set as default" from the menu. Sometimes this method works.

In the event that the problem remains unresolved, double-click on the device name. After that, you need to select the "Scanner" tab and uncheck the boxes (if any) next to the settings " Offline work” and “Stop scanning”. It is advisable to clear the queue at the same time.

Is the system functioning normally?

Often the computer does not see the scanner due to the fact that the system has crashed. In most cases, you have to return the PC to factory settings in order for the problem with the incorrect operation of the scanner to be solved. Many users point out that this method works almost always, but not every person decides on it.

Sometimes a reboot of the hardware and computer is enough.

Are the ports correct?

Sometimes there is a problem with ports. In order to check them, just connect something else (keyboard, mouse). If another technique works, then the problem is still in the scanner. If it doesn’t work, you will have to take the PC for repair, and this will require additional funds.

conclusions

If the computer does not see the scanner, do not despair. Before you start to panic, you need to make sure that the cable is working and connected correctly. The printer must also be in working order. If there is a need to download and further install drivers, then you must definitely read every word during installation. Usually, instructions are written there and what actions the user needs to perform. It is imperative that during installation you need to pay attention to the compliance of the drivers with the system and technology, otherwise the problem with inoperability may remain relevant. If the methods did not help, it is better to contact the service center.

Before taking the device to professionals, it is still necessary to try all the above methods - they will not bring any harm to the equipment. You may be able to fix the problem yourself.

There are a lot of reviews on the Internet and a lot of questions, in the manner of "Scanner does not scan, help!" or “I bought a new printer and the scanner doesn't work. What to do??!”, a lot of information on repairing or eliminating “symptoms of the disease”. Experts say that in 30% of cases, a completely serviceable car “falls ill”. So you do not need to immediately run to the service center and give the printer for repair. You can do the repair yourself.

For example, try a pre-scan, that is, run any software, which will get the image.
When the scan starts, the previously installed driver is launched. If the driver has not been installed, then you need to take installation disk that comes with the kit, and just install the one you need. If the driver is installed and ready to work, then the actions are completely different.

Driver installed but scanner still not working

So, the software is there, but the device is not detected. The first step to start diagnosing the problem is by clicking on the Start panel, Find and go to Control Panel. Then find the item Administration, click on it. A window opens with a list of different functions. You need to find and launch the device manager (the light version is to go to the My Computer shortcut, click right click from scratch, and go to the equipment tab).

The item is found and another window pops up on the monitor, with a bunch of plus signs and names. You need to find exactly the scanner and determine if it is installed. Searching for "Imaging Devices" shouldn't take long. So, click on the plus sign and here it is, the name of the model and next to it Exclamation point on a yellow background. What does it mean? This means that the drivers are either not suitable or outdated. But the way out is the same. We go to the Internet and find the driver we need.

You can also download a program that will automatically update all the drivers on the hardware. Drivers found and installed, restart the machine, you're done.

But what to do if everything is in working order in the device manager? The scanner is defined, but still refuses to work? There is one more snag. For normal functioning you need to purchase a specific program on the manufacturer's website. And, of course, not for a small amount. But this problem is also solved in the same way, you need to go online and find the right software.

Having considered the technical problems, let's move on to the physical ones.

Very often they ask this question, why, with a working device, the iron refuses to scan? Some solutions to this problem.

  • Checking the power supply and power wire (in the event of a malfunction, both elements will not allow the scanner to function).
  • View for visible damage to the wire connecting system unit and the scanner itself.
  • Check the voltage in the network (it happens that many electrical devices are working at the same time, and the scanning device simply does not have enough power).
  • Some experts argue that scanners may not work due to the creation of microwaves by some objects (just in case, turn off the microwave, maybe it will help).
    Check wiring grounding.
  • Finally, check the settings, in case it's just not configured correctly and resetting to default will restore all work.

If the device uses a USB interface, then the connection port may be the reason and installation on a different port will solve all problems.

Still does not work, although everything has already been checked?

An important role is played by the operating system installed on a computer or laptop. Most manufacturers have recently released printers, and scanners are designed for use in the operating room. Windows system 7.

Summing up

The easiest method to check is to open the "device manager" and check the controller, it should not be marked with a yellow exclamation mark. The controller should work optimally. If the problem arose, then you should try installing the scanner on another computer, perhaps the problem is with your hardware. It often happens that perfectly serviceable systems simply refuse to work. A striking example is the Mustek scanner, which simply refuses to work with Tekram's bus controllers. So before installing the scanner, you should definitely consult which bus it works on. this product or ask for advice on choosing a new controller.

If none of the proposed options fit and the scanner refuses to work further, then there is only one way out: carry it to a service center for warranty service. IN service center they will definitely help you and explain what the reason was.

MFP Canon i-SENSYS MF226dn

An unexpected problem in one of the offices with scanning over the network, the Canon MF226dn network scanner stopped working on a couple of computers.

More precisely, on the Canon i-SENSYS MF226dn MFP itself, two computers from the office network no longer appear in the list of devices available for scanning.

At the same time, scanner drivers were installed on the PCs themselves, the ScanGear scanner access program was launched, and the scanner was visible over the network.

As it turned out, on one of the PCs, the problem arose after installing the next big Windows 10 update, on the other, the OS was reinstalled and the drivers were installed from the original disk.

The device drivers were reinstalled from the original disk, network access to the scanner was checked, the influence of antiviruses and firewalls was checked, but the Canon i-SENSYS MF226dn MFP still did not display two PCs in the scan list.

The problem turned out to be known to the manufacturer and there is a patch on the official Canon website that fixes this problem.

By the way, according to the description of the fix, the problem may appear with the usual USB connection MFP Canon MF226dn, and will also appear again at the next windows update, after which you will have to apply the fix again.

You can download the patch that fixes the Canon MF226dn network scanning problem from the official website.

Also, for network scanning to work successfully, the Canon Tool Box program must be installed on the PC, and when updating the Tool Box, you may encounter next mistake- on the scanner, you select the PC you need, start the scanning process, but it ends with an error. This launches the Tool Box application on the PC.

To correct this situation, also run the above fix.

From the author:

If the problem is solved, one of the ways to say "Thank you" to the author is indicated -.

If the problem could not be resolved or additional questions appeared, you can ask them on ours, in a special section.

Welcome! This blog is dedicated to the Internet and computers, or rather was dedicated to them.

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I even thought about deleting all this, but then I reviewed the old materials, and realized that they could still be useful to readers. Yes, some articles are outdated (if I have the strength, they will receive appropriate marks), but the site, for example, can be useful for beginners - here you can read about the basic concepts of the Internet, learn how to configure the Internet, Windows, or even decide to switch to Linux. So look at the categories and choose the one that suits you.

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sander

Picodi.ru is a discount portal from International Coupons, a Polish expert in the field of savings and cheap shopping. The Poles are considered one of the most economical nations in the world, so it is not surprising that this type of project grew out of the Polish startup kodyrabatowe.pl. How can this portal be useful to an ordinary Internet user in Russia?

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Often, printer owners are faced with one of the very common problems and then try to figure out and understand why the Canon printer does not scan at all or has stopped scanning now. Cause similar problem it can be very different, for example, sometimes it lies in the printer, or the printer is in order, and all because of the personal computer, because either a driver error or the printer was not connected to the computer quite accurately. In order for us to be able to find the cause of the problem and figure out why on this moment our scanner does not work, we just need to consider a few of the most logical reasons, and after we find them, we need to try programmatically eliminate them. First you need to make sure that installed scanner is currently in a stable working condition, and then you need to check it by connecting it to another personal computer. If these did not help, then The best decision, of course, what you turn to the services of service centers.

Now we will consider the most possible causes, we will also talk about methods that will help to eliminate them. So what should you do when the printer stops scanning?

Why Canon Scanner Doesn't Work

To understand why the Canon printer does not scan, first of all, pay attention to the computer, which, along with the printer, must be turned off, and then unplug the power cable from both devices. Wait about a minute, and after connecting the power again, turn on both devices. Doing so will clear the memory of your computer and the All-In-One, allowing the MFP to operate normally.
But if the scan did not start, and the previously working multifunctional device began to issue various error codes, then be sure to eliminate them in a timely manner. Find them detailed descriptions See the instructions that came with your printer. In addition, a multifunctional device of almost any model makes it possible to scan and copy in the so-called. service mode. To start it, first of all, turn off the device itself. Then press "Reset" and "Power" button. Then release the first button and press it twice (to different models the number of such clicks may be different - read more in the operating instructions of the device). At the end, release "Power" and check if the printer has become responsive to scanning commands.


Why can't my Canon printer scan?

If the printer does not scan and the above recommendations did not help you, be sure to try reconnecting the USB cable. Pull it out and plug it into another port on the PC. It is desirable to organize similar connection not through a USB hub, but directly to a personal computer. Then, first of all, check whether the PC has begun to see the printer connected to it. If the printer has become visible to the computer, then try scanning and printing a couple of sheets.

Another reason that the printer prints but does not scan is due to scanner drivers that the user simply forgot to install. The question arises, what to do in this situation? So, if the PC does not see the scanner for this very reason, then download the appropriate drivers from our website or from the website of the manufacturer of your office equipment and install it. If you do not know what to download specifically, then it is better to download the full device driver. In addition, the reason may also be installed driver, which just “fell off. In such a situation, you will have to uninstall it first and install the updated version.
Scans another device - a scanner. It is he who can convert into electronic format (digitize) various images, documents and other things.

Another thing is when the scanner and printer are combined in one device. In this case, the question is quite justified (we will lower our eyes to the curvature of the wording)
Canon printer not scanning, what should I do?
Everything is very individual, so I won’t talk about the reasons without seeing the patient. Here are a couple of general tips that might help.
Replacing the cable with a shorter one
In some cases, changing the USB cable to a shorter one saves. The trick is that some peripherals may not work correctly when the cable length is more than 1.5m. Some devices work, while others fail. Technology, in a word.

Installing the latest drivers
Any brand of printer has its own official website where you can download the latest drivers. Sometimes the drivers that came with the purchase become outdated (for example, when the user changes the OS) and stop working, new ones are needed.
Proper setup and connection
Do everything according to the instructions, do not forget to make the printer the “default printer” (go through the control panel and change it)
Incorrectly flashed cartridge
Printing problem? If difficulties arose after refilling the cartridge, then it is incorrectly stitched.
Clear the "print queue"
The fact is that for combined devices (printer-scanner-copier), the simultaneous execution of functions can be technically impossible. Those. it will not be able to print and scan at the same time.

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