Everyone has had such cases when, while talking on the phone with another subscriber, someone is trying to get through to us. Not all users cellular communication I know what to do in such a situation. However, you can solve this problem quite simply by connecting the Second Line service to your phone.
This service is available to all cellular users. In order for you to use the service, you just need to connect it. After activating the service, you will be able to switch from one call to another. However, not all Megafon subscribers know about this service, so they continue to use the same line. What is not convenient.
Note that the Second Line service is part of the original Call Waiting service and does not require self connection, as it is already connected to your SIM card. However, if, for some reason, the service is disabled, you can activate it using a simple code - *43#, which must be entered on the keyboard of your mobile device and click "Call". This service will be very useful, helping to manage incoming calls in a way that is convenient for you. If your number cell phone a call comes in, and at that moment you are already talking on the phone, then thanks to the “second line” service you will be able to answer incoming call without disconnecting from the first interlocutor.
There is no mandatory subscription fee, so the service is provided free of charge and is already included in the initial set of services on your smartphone.
If you have set up the "Second line" service, and you receive an incoming call in a minute of conversation with another subscriber, you can:
In the event that you wish to return to the conversation with the first interlocutor, press the number - 2 on the keyboard of your mobile device. If you wish to disconnect from any conversation, press - 1.
It is easier to manage the service through the smartphone itself. On older mobile phones, two calls are also managed. Managing incoming calls does not require special skills. Your mobile device, using prompts on the phone screen, will tell you how to manage incoming calls. This method service management is much more practical. Since, by managing calls using numbers, you can accidentally disconnect from two calls at the same time.
When you use the "Second Line" service, the "Call Hold" service is automatically activated. In this case, this service allows you to hold the conversation with the interlocutor while you answer the second incoming call. This service is also free and included in the basic set of services.
Note that the initial set of services includes a special service "Conference call". This service allows you to organize a collective conversation so that you can discuss a particular issue with a company.
It is possible to set up the "Second line" service through the menu of your cell phone. To do this, go to your settings. cellular device. Locate the Call Settings folder. Find the item "Second line", and check the connection of the service. If the service is disabled, enable it.
If you need to disable the "Second Line" function, you can do this also in the settings of your phone. Or by typing the code *43# on the keyboard of your device.
When we are talking on a mobile phone, other subscribers trying to reach us have to wait until the busy line becomes free. At the same time, few people know that all Russian operators support such quite common functionality as a second line. This functionality at the MTS operator is represented by the Call waiting and holding service. How to connect a second line to MTS and what is needed for this?
The second line is the opportunity not to lose two simultaneous calls. For example, you are talking to relatives and waiting for a work call. When this call arrives, you will hear a characteristic beep in the handset and you will be able to accept the second incoming call, leaving the first call on hold. The same applies to outgoing calls - while talking with one subscriber, you can put it on hold and call another subscriber.
In this review, we will analyze in detail how the Call Waiting and Hold service works, offering us a second line on MTS.
The presence of the second line will allow us not to miss an important call when making the current call. However, the second caller the subscriber will hear not the end signals, but the offer to wait until the called party can answer the call. At this time, the called subscriber will hear a “beeping” signal in his phone, announcing another incoming call. Upon hearing the signal of a second incoming call, the caller can take the following actions:
All these actions can be performed without the number keys, using the functionality of your mobile phone.
Support for the second line, as well as the functions of holding current calls, are available in any modern mobile phones and smartphones. Moreover, it is impossible to receive the third incoming call - this subscriber will hear a “busy” signal.
By the way, the presence of a second line allows not only to receive additional incoming calls, but also to make outgoing calls - for this you can right in the middle of a conversation with the current subscriber, dial the desired number and press the send call key. After that, the current call will be placed on hold, and we will be able to get through to another subscriber.
As for billing, it all depends on the direction of the current and held calls. Both incoming calls will be free of charge, and both outgoing calls will be charged according to the direction of calls, for example, long distance calls in Russia and local outgoing rates. When you are in intra-network, national or international roaming, the billing will correspond to the roaming tariff scale in one direction or another.
Connect a second line to the MTS, if necessary, can all subscribers, regardless of the tariff plan. To do this, dial a simple USSD command *43# on your mobile phone. The same command checks the status of the Call Waiting and Hold service, which provides the functionality of the second line.
Many mobile phones, including older ones, allow you to connect a second line through the call settings menu. Find this menu, check the status of the service through it, and then connect it. Do not miss an important call when your phone was unavailable, the service will allow you to call MTS, thanks to which you can get all the information about missed calls.
Disabling the second line on the MTS is done through the USSD command *43# or through the corresponding menu of the mobile phone.
For subscribers who connected after March 13, 2009, the "Call Waiting and Hold" service is connected automatically. If you connected to the MTS network before this date, activate the second line yourself using the tools presented in the review.
The article about the “Second line from MTS” option will give you complete information on how to connect and disconnect this service.
Often, MTS users need to connect or disconnect any service. You decide what service you need, you yourself calculate how much you are willing to spend your Money on her. You have every right to enable any option. For example, a service “Mobile Internet” now one of the most popular. People increasingly want to be in touch with the world, and MTS provides them with its services, offering loyal tariffs for the Internet. MTS will offer you big choice in connecting various options. Visit the official cellular website MTS (www.mts.ru), where you can get acquainted with the full list of services offered by the company. Service “Call Waiting and Hold”, which is the same as "Mobile Internet" It is also considered one of the most popular options.
Let's take a closer look at what kind of service it is, when it appeared and why it is needed, how to connect it. Previously, if the subscriber was talking, then the other caller would hear beeps, which informed him that the subscriber was busy. Option “Call Waiting and Hold” or “Second Line” automatically connected on all MTS tariff plans for those subscribers who use cellular communications MTS since March 13, 2009 and does not require any action from its customers. Those who joined earlier, that is until March 13, 2009, but wants to connect and use this option, they can enter a free USSD request.
This service prevents the subscriber from missing important calls. “Second line”- this is the ability to immediately keep in touch two subscribers. A person has the right to receive incoming calls even when he is already talking with someone on a mobile phone. You can ignore or reject the call, or answer, then the first interlocutor will have to wait a little on the second line. But there are cases when the second caller disconnects himself. Similarly, this service works with outgoing calls. During a dialogue with a subscriber, you can make important outgoing calls, while keeping an ongoing conversation.
Let's analyze the work "second line" For example. You are talking on the phone with your best friend, but at the same time, you are expecting a call from a work colleague. On the second incoming call, you hear a periodic sound - this means that you are being called. You receive a second incoming call, at the same time the first call goes on hold. The situation is similar with outgoing calls. For example, an employee at work called you and asked to clarify the data, and in order to clarify them, you should call the customer. You, without disconnecting the employee, dial the customer's number and find out the data. After such as all the information you have, disconnect from the "second line". All this time, an employee was waiting for you on the “first line”, to whom you transfer the received information. Everything is very simple. You save not only your time, but also the time of others.
If the caller gets to the already talking subscriber, he will hear a polite request to wait. In turn, the talking subscriber hears periodic sounds that inform him of the presence "second line".
The subscriber himself decides which line is more important to him and makes a decision. The decisions a person can make are:
Pay your attention to the fact that at present the MTS mobile network has the ability to offer its customers two call modes at the same time - this is a held and an active mode. In order to receive the third incoming call, you need to complete any previous conversation. If this is not done, then the third subscriber will in any case be able to hear only busy beeps.
As for billing, it all depends on the side of the active and held calls. Incoming calls will not be charged, and both outgoing calls will be charged to the tariff plan which you are using. Long-distance calls within Russia are charged at local outgoing rates. If the subscriber is in national or international roaming, then the cost of calls will be paid by the current roaming tariff scale, depending on the direction.
This option is available to all MTS users. The service is activated using USSD request by combination *43#.
Also, this combination makes it possible to check the status of the service.
Technology keeps up with the times, so even the oldest mobile phones have the ability to connect another line. What needs to be done for this? Everything is very simple, for this you need to visit the call settings. But first, it’s more logical to check the status of the option (is it connected to you or not connected), if it is not connected to you, then connect it. When all the settings are checked, you can safely start using the service from MTS - “Call Waiting and Hold” or as they say "second line".
1)
Find " Settings” or “Options” in the menu of your mobile phone. Once you have entered there, find the tab “Challenges”. Scroll until the “Call Waiting” option appears on the screen, if you do not find it, then enter the tab "Extra options" and try to find it there, once you have found it - select this function. A new window will open with a choice of options: “Enable”, “Cancel”, “Status” or just opposite “Call Waiting” there will be a place for a label (tick). Click "Turn on" or check the box. The phone screen will display “Query in progress” or “Updating parameters…”. The phone will notify you that the operation was successful with the phrase “Call waiting is on”;
2)
If you receive a message with a negative result, for example, “Operation failed” or “Call waiting not enabled”. The reasons for the negative result are as follows:
3)
Try to wait a short period of time, change your location, or restart your phone. After the above steps are completed, try again.
4)
You can also activate this option by sending a short USSD request MTS operator. Enter the code on your phone keypad *43#
and press call. Your phone number will automatically connect to the required feature. The system will soon notify you that you have connected the service.
The MTS mobile network can also offer you one more useful service, which will allow you to find out about those calls that were made during the period of the switched off, that is, inaccessible phone. This service is called “You have been called”.
It happens that some subscribers do not need the service “Call Waiting and Hold” then how to turn it off? Find out how to opt out of using “second line” from mobile communications MTS is not difficult. Disconnection from this service is carried out using the previously specified USSD request in *43# format or use the phone menu.
So that your mobile phone is not busy even during a call, you can use a special service - "Second Line". With a new incoming call, you can see from whom the signal is coming and answer the subscriber without interrupting telephone connection. Or you can ignore the incoming call and continue the conversation. How to connect a second line on various mobile operators- the topic of our article.
You can activate the service using free application from MTS - "MTS Service".
To install the application, you need to dial the following command on your mobile phone - *111#. Next, click the "Call" button.
You can also install the application through the MTS website. On the page, you will need to enter your phone number in a special box and follow the instructions.
After you install the application, you will need to go to the "Easy Communication" section, select "Call Management", then select "Call Management" and click on the "Call Waiting" button.
Call from a mobile phone to free number Subscriber service 0890, wait for the operator's response and ask to activate this service.
Through the personal account of MTS
To activate the service, you can use a special command by dialing the following characters on your phone - *43#. Next, click the "Call" button.
Call from a mobile phone to the free number of the Subscriber Service 0500, wait for the operator's response and ask to activate this service.
Through the personal account of MegaFon. Register on the site and activate the service through your profile.
To activate the service, you can use a special command by dialing the following characters on your phone - *43#. Next, click the "Call" button.
Call from a mobile phone to the toll-free number of the Subscriber Service 611, wait for the operator's response and ask to activate this service.
Through your TELE2 personal account. Register on the site and activate the service through your profile.
To activate the service, you can use a special command by dialing the following characters on your phone - *43#. Next, click the "Call" button.
If you have problems with service activation, you need to call 0674 09 041 or dial *110*041# and press the "Call" button.
Call from a mobile phone to the free number of the Subscriber Service 0611, wait for the operator's response and ask to activate this service.
In order not to miss an important call from a business partner, while you are planning a trip to the country with your relatives, it is recommended activate the "second line" service, or as it is officially called - "Call Waiting". With it, you can receive two incoming calls at the same time. You can switch alternately from one conversation to another using the prompts displayed on the phone screen.
IVR service. Call ##914. After that, listening to the prompts of the answering machine, dial 1#15# to turn it on and 2#35# to turn it off.
SMS service. We send an SMS with the text "On" or "OFF" to the number 1029.
USSD service. To turn it on, dial *114*15#call. To turn off - * 114 * 35 # and press the dial key.
FOX. In the personal account of Motive, go to the section with additional services, mark the required service for activation or remove the mark if the need for it is gone.
The only thing to keep in mind is that the "second line" is available only with a positive balance on your account. It is impossible to borrow it.
