We all faced such a problem as a device freezing. Who will be pleased if they are lucky enough to meet their idol on the street, and the phone refuses to open the camera. Or will it just keep crashing? Today we will look at the main causes of this problem.
Buying new phone, we buy already obsolete phone. Therefore, after a while, phones begin to glitch and freeze. BUT we all know that the iPhone is the most well-optimized phone. But EVEN he can face a similar problem.
Let's start with the most simple and logical. The phone has a limited memory limit and, logically, if the memory goes to zero, then it just becomes difficult for the phone to think. Therefore, if the phone suddenly turns off and freezes, check if you have free space in the device’s memory)
It happens that the phone may start to fail due to software failures. During operation of the device, you may experience a large number of errors and failures, and the constant load of the phone can load the processor so much that it simply stops understanding “where it is”. Just the same, you can try to fix these errors yourself.
Software crashes are common and problems are very different, most often they appear when updating the device “over the air” or in another way, via Wi-Fi, or on beta firmware versions. A hard reboot of the device helps to solve these problems. To do this, you need to hold down the on-off button of the device and the Home button until the phone turns off and turns back on by itself. On models older than 6s, the Home button is replaced by a volume down button.
Any battery - consumable. It is understood that batteries are short-lived and need to be replaced periodically. After a certain period of operation, they tend to lose capacity and it becomes almost impossible to use the device without a cord. In the case of the battery, the symptoms are immediately clear.
But how is wear related battery and iPhone freezing. Everything is simple. Recently, Apple revealed the secret to freezing devices. The iphone OS itself has a built-in special system for protecting the elements of the mother plan from internal microdamages. It sounds complicated, but it's actually quite simple. When a battery is used for a long time, it gradually loses its capacity, and the current supplied to it is less and less uniform. And when the battery is already gaining a large number of charge-discharge cycles, then the OS independently and deliberately slows down the processor frequency in order to reduce power consumption. This helps to keep the board in good condition, protect it from micro circuits, but causes a side effect in the form of freezes and glitches. This problem can be solved
But I strongly advise you not to try to change the battery yourself! It’s better to contact a service where you will quickly and efficiently fix the problem so that you don’t have to come back with more serious expensive damage. (One of the most frequent service calls is after an independent repair attempt. Before trying to repair it yourself, think about you to a negative result ...?)
Consider the reasons why the iPhone freezes during operation, slows down and is buggy, does not want to download applications and run them correctly. Basically, these problems are of a software nature and the problem can be solved by flashing. But there are cases when the cause is of a hardware nature and requires the intervention of service center specialists.
More than 90% of cases when the iPhone freezes are due to a software error. Do you remember if there was a recent firmware / iOS update or maybe you installed a new application? Depending on the situation, we delete the application or reflash the iPhone (this can be done in our workshop).
The next reason why the iPhone freezes is the lack of random access memory for information processing. You simply have too many apps running in the background. Clean and disable them so that the smartphone continues to work without problems.
If, in the case of software, everything is solved quickly, then the hardware may need both repair and complete replacement of individual modules, the failure of which causes all the problems in the phone. Very rarely, a faulty battery can be the source of the problem. Its malfunction can also be detected only during diagnostics at a service center.
Repair Questions
Catherine
Hello, I have an iPhone 8 64 gig. Bought 4 months ago. Became very buggy. Writes that there is not enough space, although only 18.4 gig is occupied. Tel did not update. Now I decided to do it, because I thought that this was the problem, but no way. What could it be and can I solve this problem myself? Thank you in advance!)
.
Hello, try to flash the phone if it doesn’t work out better, contact the warranty
Hello, I have such a problem. I bought an iPhone 7 plus transferred Iklaud there after a couple of days the bodies started to freeze? Unblock with a problem, applications started to freeze, it became impossible to receive calls. In general, the phone began to hang hard. I took it back to the store and they sent it for inspection. After that, I transferred Aiklaud again to my 6 s. Now this body began to hang. Although before this was not before the purchase of the seventh iPhone. What could be the problem?
Hello, check if the memory in the phone is full, if so you need to free up some space, otherwise bring it for diagnostics
Hanging is a problem that any computer equipment faces. At some point, one of the programs starts to behave incorrectly or conflicts with another program, and as a result, the entire device is not in working order. It is this situation that is called hanging.
The iPhone is also affected by this problem and it can freeze from time to time. Usually, when the iPhone freezes, it refuses to turn off or restart, which confuses the user. Most often, older models freeze, such as iPhone 4, 4s, 5, 5s and 6. But, sometimes even iPhone 6s and 7 users experience freezes.
If you find yourself in such a situation, then this material should help you, here you will learn what to do if your iPhone freezes.
Usually, in the event of an iPhone freezing, users try to turn it off or restart it using the standard procedure, namely by long pressing the Power / Lock button. Unfortunately, in most cases, when the iPhone hangs this method shutdown does not work. The iPhone continues to work and execute frozen applications, regardless of how long the user presses the power button.
But the iPhone has alternative way shutdown, which works bypassing operating system iOS. Due to this, this shutdown method works even on tightly hung devices. The method consists in simultaneously pressing the Power / Lock button.
Home and Power Buttons
The "Home" and "Power" buttons must be pressed at the same time and held until the hung iPhone turns off. After turning off, you need to wait a few seconds and make a short single press on the power button. After that, the iPhone will turn on and start working normally.
It should be noted that the key combination "Home + Power" is also responsible for taking a screenshot. But, to get a screenshot on these keys, you need to press literally for 1 second, if you hold the keys longer, then the freeze protection will work and the iPhone will reboot.
If you have an iPhone X or more new model then you need to use .
Simultaneously pressing the Home + Power buttons allows you to turn off and turn on the device in any situation. However, this procedure does not guarantee that the iPhone will not freeze again during the power-on process.
If your iPhone freezes before the device is fully loaded, then you can use the recovery mode called " recovery mode". With it, you can restore the original state of the iPhone and bring it back to life. But, keep in mind that this procedure is tantamount to resetting to factory settings and leads to the deletion of all user data.
In order to enter recovery mode Mode on iPhone and perform recovery, you need to do the following:
Restore iPhone button
In this way, you can solve the problem with iPhone freezing during power-up, but, as already mentioned, for this you will need to sacrifice all user files. You can read more about Recovery Mode in our article.
Also on Apple devices there is a so-called DFU mode or Device Firmware Update. If the recovery mode does not help, then you can try and try the recovery again.
Nothing is more annoying when working with an iPhone than it freezes and turns off at the most inopportune moment. If one of these troubles has affected you, read our recommendations and you will find out what to do if the iPhone freezes and does not turn on.
For ease of reading, use the navigation through the article.
Tips are suitable for all modern iPhone models: 4 and 4s, 5 and 5s, 6 and 6s, 7 and 7s.
If the phone is frozen in the menu, on an apple or when locked, then try turning it off in the usual way:
Press and hold the “ Nutrition” until the slider appears “ Turn off”
Move the slider to the right to turn off your iPhone.
In the event that it is not possible to turn off the device in the usual way and the screen does not respond to pressing, then it is necessary to perform forced reboot. To do this, simultaneously press and hold the “ Nutrition" And " Home” for about 10 seconds until the iPhone turns off.
If the iPhone freezes in applications and does not turn off, then something is wrong with these applications. As a rule, popular and well-known programs do not lead to system freezes and glitches. It follows that the “hanging” application should simply be deleted or, if it is very necessary, think about updating it - perhaps in new version program bugs fixed.
If you do not know how to remove applications, we recommend that you familiarize yourself with the materials from our website.
If restarting and deleting applications does not help and the iPhone continues to freeze, then you need to do a factory reset to restore the phone to its original state, in other words, to the “out of the box” state.
We immediately draw your attention to the fact that when resetting the iPhone, all data will be deleted! You can restore them from a backup. If you don't have it, then read how to do it. backup on an iPhone. The process is not complicated, but you can always be sure that your photos and files will be safe, even if your smartphone breaks or is lost.
If the smartphone does not appear in the list, you need to put it into recovery mode. To do this, connect the USB charging cable to the computer (do not connect to the iPhone yet), press and hold the “ Home” on the iPhone and, without releasing the button, plug the cable into the phone. Hold the button Home” until the iTunes logo appears on the screen.
After that, the iPhone should return to factory condition and after the initial setup, you can start restoring data from a backup.
We hope our tips helped you, and now you know what to do if the iPhone freezes or does not turn on. You can ask questions in the comments.
Is your iPhone frozen and you don't know what to do? Do you press all the buttons, move your finger across the screen, but nothing happens? This article focuses on the question of how to "revive" your iPhone, determine the cause of freezing and prevent them in the future.
However, before starting, I would like to note that the reason why the iPhone freezes can be different and unique in each case. The failure can be caused by a software malfunction or physical damage, and as you may have guessed, they are solved in various ways. So what should you do if your iPhone freezes?
The reasons why the iPhone can freeze are different (we actually talked about this at the beginning). The malfunction may be caused by software problems or a malfunction of the device itself.
In most cases, the smartphone malfunctions due to software problems. As a rule, fixing this error is not resource-intensive and takes very little time. You don't have to carry your device for repair, because all this can be done without leaving your home.
In the case of a physical malfunction, things are much worse. We do not recommend that you repair the gadget yourself without having certain skills and equipment for conducting preliminary tests. The safest and fastest option would be to contact Apple technical support, but there is also a minus - the repair price bites.
As a rule, you can “revive” an iPhone using a hard reset, which is what most articles advise. However, a hard reset is an emergency measure, not a solution. If your iPhone freezes due to a mechanical problem, then a hard reset may not work at all. Be that as it may, if we are going to fix your iPhone, then a hard reset is the first thing you need to do.
As everyone already knows, with the passage of time and the release of new smartphones from Apple, the company has constantly changed the way it hard resets the smartphone. It started with the release of the iPhone 7 and continued after the release of the iPhone 8 and X. To learn more about how to restart any version of iPhone, check out the article: or look at the screenshot attached below.
After turning on the phone, everything should work, but we strongly recommend that you read the article to the end so that you can find out why the freezes occur and prevent them from occurring. If a hard reset does not help and the phone freezes immediately after turning it on, then go to step 4.
If your iPhone has rebooted and is working, then we recommend using the backup option. Phone freezing is not just a drop in its speed, but evidence of a serious software problem. That's why it's a good idea to back up your data, especially if you're not sure when your phone will freeze next. This will not fix the problem, however it will prevent data loss.
Do backup possible in two ways. The first one is carried out with using iTunes through a PC, the second using iCloud and runs when iPhone help. Both methods don't make much of a difference since you get the same result at the end, but there are some minor differences that we'll talk about below.
In our opinion, this method is suitable if you do not have the opportunity to use a backup copy iCloud and the smartphone is on the verge of life and death. Why? In fact, it doesn't matter which method you use, but copying via PC is safer due to the fact that you do not interact in any way and do not load the iPhone. Otherwise, it's a matter of taste.
1. Connect iPhone to PC using Lightning cable.
2.Go to the device management menu by clicking on the smartphone icon.
3. Scroll down to "Backups" by choosing where you want to save the copy - on your PC or in iCloud.
4. Click Back Up Now.
5. Also, iTunes will offer to transfer all the applications on your smartphone to your library. If you confirm this action, the copy process will take a little longer, but in the future you will not have to restore all third-party programs.
6. Wait for the completion, you will see that in the field "Recent copies" are the current date and time - it means that the backup was successfully completed.
In our opinion, creating a backup using iCloud is more straightforward. You do not need a second device in the form of a PC and, as a result, the need for Lightning cable, but you will need an internet connection (doesn't matter if it's WiFi or 3G/4G).
1. Open "Settings" and find the "iCloud" section, go to it (Before doing this, make sure that there is enough space in iCloud).
2. Move the toggle switch to the "ON" position, opposite each application whose data you need.
3. Go to the "Backup" section.
4. Move the toggle switch to the "ON" position, opposite the "Backup to iCloud" function, confirming your actions.
5. Click "Back Up" and wait for the process to complete.
If your iPhone freezes, then this is a sign that some service or application is not working properly. Services is a program that runs in the background and optimizes the performance of your device. For example, CoreTime is a service that keeps track of the correct date and time on your device. To successfully complete this task, answer the following questions:
Have you used any apps before your iPhone got stuck?
Does your phone freeze every time you use this app?
Have you installed new apps recently?
Have you changed your iPhone settings?
The solution to the problem is obvious. If the phone starts to freeze after installing a new application from App Store then uninstall this app.
In this case, go to "Settings", and then find the application you need. Check if the settings are correct. For example, if a hang occurs while running Mail apps, then make sure the username and password for account. If Safari freezes, try going to settings and selecting Clear All History and Website Data. Usually, solving this problem requires a certain amount of insight.
In many cases, the reason for your iPhone freezing is not obvious. Open the memory usage statistics menu: "Settings" → "Personal" → "Analytics" → "Data Analytics" (Settings → Privacy → Analytics → Analytics Data). You will see a list of applications and services, both familiar and completely unknown to you.
Simply being on the list does not mean that any application is problematic. However, if you see a certain application consistently appearing in this list, and especially if it was on the list before the last hang, then there is a chance that the problem lies with this application.
Reset all settings is applied if you could not identify the application that causes the phone to freeze. Resetting all settings returns your iPhone to factory settings, but it doesn't delete any data.
You will have to re-enter your Wi-Fi password and set app preferences, but a factory reset can indeed decide freezing problem, and it is much easier to perform than to erase the data and restore it from the archive. To reset, follow the link: "Settings" → "General" → "Reset" → "Reset all settings" (Settings → General → Reset → Reset All Settings).
If a hard reset didn’t help, or you tried the methods described above, but the iPhone continues to freeze, then it’s time to move on to the decisive action - restoring your smartphone to factory settings.
1. Connect your phone to your computer and open iTunes. If your phone isn't recognized by iTunes, then try a hard reset while your phone is connected to your computer.
2. Select the connected device as soon as it is displayed in iTunes (to do this, change the device to DFU mode).
3. On the Overview tab, click the Restore [device] button.
4. Click "Restore" again to confirm.
5. After restoring the factory settings, the device will restart. Now you can set it up as new.
1. First, go to "Settings", section "General".
2. Scroll down the page until you come across the "Reset" subsection.
Reset all settings. When using this function, all personal information (photos, videos, documents, contacts, books, etc.) stored on the smartphone will remain in place. Application settings will be rolled back to factory settings.
Erase settings and content. This method is ideal when selling a smartphone or if errors regularly occur with the OS. It wipes all the settings clean, returning the iPhone to its basic settings.
Reset network settings. Selecting this function can help when changing a SIM card that is faulty WiFi operation. Personal data will not be affected, but you will have to re-enter passwords from WiFi networks.
4. Choose the second option (Erase settings and content) and confirm your actions.
Resetting the settings is a last resort, as iPhone recovery will delete all your data. If you previously saved them to the Cloud or iTunes, then you can restore the data after the reboot. Otherwise, they may be irretrievably lost.
How often have you encountered a problem when the iPhone does not just slow down, but freezes on the loading screen or does not turn on at all? If you are faced with this problem, then the ReiBoot utility will be the perfect solution that will solve all problems in 1-2 clicks.
All the same symptoms can appear when a smartphone falls from a large (sometimes small) height.
IN this case, the best solution would be to contact service center the store where you bought the smartphone or use the official Apple support. This will take some time and will most likely cost a lot of money. However, this option is the safest, I guarantee the correct operation of the device in the future.
